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Phase Eight Online Reviews

Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,965

2,071

639

225

425

13,325

ratings over the past year

Phase Eight Online is no longer an active Feefo customer
Displaying all 208,514 reviews
Trusted Customer
13 years ago
Date of purchase: 29/10/2011
I ordered a size 8 and you send a size 18, and charged me for the…
I ordered a size 8 and you send a size 18, and charged me for the wrong deivery of the dress. You don't answer emails when I tried responding on your web site, terrible. I then had to chase you by...

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Phase Eight Online
Phase Eight Online
13 years ago
Please accept my apoligies on behalf of Phase Eight, I am really sad to hear you did not receive your dress as ordered. This is certainly not the type of service we give as a company. If you would still like this dress please contact me directly at head office and i will assist you further. Again i am really sorry on behalf of Phase Eight. Mariam Yakub Customer Services Phase Eight
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Trusted Customer
13 years ago
Date of purchase: 29/10/2011
Excellent service and refund
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Trusted Customer
13 years ago
Date of purchase: 31/10/2011
Sizing is good for me (I am size 8) and so nice to have somewhere…
Sizing is good for me (I am size 8) and so nice to have somewhere where I know the clothes usually fit well. Like broad choice. Some styles can sometimes be a little bit "old" for me - I am 49, but...

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Trusted Customer
13 years ago
Date of purchase: 29/10/2011
good
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Trusted Customer
13 years ago
Date of purchase: 26/10/2011
Items always delivered quickly and easy to return if not suitable. Items always of a…
Items always delivered quickly and easy to return if not suitable. Items always of a good quality. Was always a Laura Ashley girl but am now hooked on Phase Eight because I can always find something...

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Trusted Customer
13 years ago
Date of purchase: 26/10/2011
Phase Eight service was excellent but the the delivery company was very disappointing. They said…
Phase Eight service was excellent but the the delivery company was very disappointing. They said they could not deliver even though we were home when they said they called and there is no way we...

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Phase Eight Online
Phase Eight Online
13 years ago
We apologise for the inconvenience this may have caused that we were unable to deliver at the time it should have been delivered. We will take this on board to reduce disappointment in the future. We hope this will not dissuade from purchasing with us again. Again sorry for the inconvenience, Many thanks Mariam Yakub Phase Eight Customer Services
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Trusted Customer
13 years ago
Date of purchase: 31/10/2011
arrived promptly
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Trusted Customer
13 years ago
Date of purchase: 29/10/2011
Very happy with the service. Very easy online shopping. Returning one item was also straight…
Very happy with the service. Very easy online shopping. Returning one item was also straight forward. I will definately order online again in the future. Thank you.
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Trusted Customer
13 years ago
Date of purchase: 29/10/2011
Very good service and very well packaged.
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Trusted Customer
13 years ago
Date of purchase: 29/10/2011
This company and its clothing are great. Wonderful and tastefully produced
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.