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Phase Eight Online Reviews

http://www.phase-eight.com
Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,251

1,913

583

205

392

12,344

ratings over the past year

Displaying all 207,523 reviews
Trusted Customer
12 years ago
Date of purchase: 14/08/2012
Good - no issues
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Item arrived after a couple of days nicely packaged. There was a freepost return label…
Item arrived after a couple of days nicely packaged. There was a freepost return label also enclosed which is always useful just in case.
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Trusted Customer
12 years ago
Date of purchase: 14/08/2012
Very good only down side you cannot get a refund at the store.
Very good only down side you cannot get a refund at the store.
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Phase Eight Online
Phase Eight Online
12 years ago
On behalf of Phase Eight please accept my sincere apologies for the state your items arrived in. This is totally unacceptable and we will be speaking to our Warehouse department regarding this. Here at Phase Eight we pride ourselves on delivering excellent customer service and regret that on this occasion these standards weren't met. Kind regards Thanks for the feedback,
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Good quality, well made products. It was like receiving a present the way in which it…
Good quality, well made products. It was like receiving a present the way in which it was all packaged - think I will try in shop - but purchase on line!
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
excellent service
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Trusted Customer
12 years ago
Date of purchase: 14/08/2012
fast and efficient
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Beautifully packaged. Quick delivery. Good quality clothes.
Beautifully packaged. Quick delivery. Good quality clothes.
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Phase Eight Online
Phase Eight Online
12 years ago
On behalf of Phase Eight I wish to apologise that you received an item that didn’t meet your expectations. Unfortunately some of our fits in our clothing range differ from others however we do take this feedback on board and will notify the relevant department of this. Here at Phase Eight we pride ourselves on delivering excellent service and regret that on this occasion these standards weren’t met. Once again I do apologise for the negative experience you have unfortunately experienced with us. Please be assured that this feedback will be passed onto to the relevant department to avoid this happening in future. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
V prompt service & Capri trousers were wrapped in tissue in a 'posh' box! Thanks.
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Trusted Customer
12 years ago
Date of purchase: 02/08/2012
The dress was packed really well and the service very quick.
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Trusted Customer
12 years ago
Date of purchase: 12/08/2012
I have not received the dress yet
I have not received the dress yet
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Phase Eight Online
Phase Eight Online
12 years ago
Thanks for the feedback, On behalf of Phase Eight please accept my sincere apologies in the delay of your order. If you have still not received your parcel please contact us at customer services and we will assist you. Kind regards
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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customer service 020 8877 4001
Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.