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Phase Eight Online Reviews

http://www.phase-eight.com
Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,234

1,909

581

202

392

12,318

ratings over the past year

Displaying all 207,493 reviews
Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Excellent service esp in the West Quay store in Southampton
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Easy to use website and good info re delivery.
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Prompt service. Excellent communication. Polite and efficient staff when dealing with a problem.
Prompt service. Excellent communication. Polite and efficient staff when dealing with a problem.
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Very smooth transaction
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Items were delivered three days after order. Very well packaged and in excellent condition.
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Trusted Customer
12 years ago
Date of purchase: 14/08/2012
Although I buy a lot from phase 8 shops this was my first on line…
Although I buy a lot from phase 8 shops this was my first on line experience and unfortunately it wasn't good. Having received an email saying the order was on the way, a week later nothing had...

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Phase Eight Online
Phase Eight Online
12 years ago
At Phase Eight we are very sorry to hear of the negative experience you have encountered with us so far. As a company we always aim to deliver a fast and efficent service and regret to hear that on this occasion these standards werent met. Please be assured that this issue will be investigated further with the relevant department so as to avoid this happening again. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
lovely quality goods. Very fast service. Nice packaging.
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Excellent service, I ordered the item in Store which was a simple process and it…
Excellent service, I ordered the item in Store which was a simple process and it was delivered to my home, beautifully packaged, a joy to open!
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Arrived later than usual. Disbatched on Saturday - did not arrive until Wednesday - a…
Arrived later than usual. Disbatched on Saturday - did not arrive until Wednesday - a different carrier - this time a lady in a car. Usually would have arrived Tuesday despite the weekend.
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Phase Eight Online
Phase Eight Online
12 years ago
Thanks for the feedback, On behalf of Phase Eight please accept my sincere apologies in the delay of your order. Here at Phase Eight we pride ourselves on delivering excellent service and regret that on this occasion these standards weren’t met. Once again I do apologise for the negative experience you have unfortunately experienced with us. Please be assured that this feedback will be passed onto to the relevant department to avoid this happening in future.
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
I was unable to find the right size in the shop but was told that it…
I was unable to find the right size in the shop but was told that it was available on line. I ordered it and I received nicely wrapped within two days at home. Very good service.
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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customer service 020 8877 4001
Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.