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Phase Eight Online Reviews

Rated
Excellent
Service
4.2
/5
Product
4.1
/5

5

4

3

2

1

5,706

913

497

318

867

8,301

ratings over the past year

Displaying all 195,144 reviews
Trusted Customer
11 years ago
Date of purchase: 30/10/2012
Although the return service was very good, the delivery of this product was absolutely terrible. Make package was tossed over the neighbour's back fence who very kindly gave it to me the next day. T
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Phase Eight Online
Phase Eight Online
11 years ago
Thanks for the feedback, We are very sorry to hear that you received a service that didnt meet your expectations. Here at Phase Eight we pride ourselves on delivering excellent service and regret that on this occasion these standards weren’t met. Due to this behavior by our delivery company I have refunded your delivery charge for you and assure you that your return will be dealt with promptly. Many thanks
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Trusted Customer
11 years ago
Date of purchase: 29/10/2012
fantastic service
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Trusted Customer
11 years ago
Date of purchase: 30/10/2012
quick delivery very well packed
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Trusted Customer
11 years ago
Date of purchase: 25/10/2012
The item is damaged and don't understand how it gets dispatched without a member of the staff checking carefully its condition. Very disappointing.
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Phase Eight Online
Phase Eight Online
11 years ago
On behalf of Phase Eight please accept my sincere apologies for the state your items arrived in. This is totally unacceptable and we will be speaking to our Warehouse department regarding this. If you would like a replacement please contact our customer service team on 02074714422 and we will be more than happy to advise further. Here at Phase Eight we pride ourselves on delivering excellent customer service and regret that on this occasion these standards weren't met. Many thanks
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Trusted Customer
11 years ago
Date of purchase: 30/10/2012
Good customer service - thank you.
Trusted Customer
11 years ago
Lovely staff and lovely clothes.
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Trusted Customer
11 years ago
Date of purchase: 29/10/2012
good, quick service, packaging very nice too!
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Trusted Customer
11 years ago
Date of purchase: 30/10/2012
easy to use and process an order
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Trusted Customer
11 years ago
Date of purchase: 22/10/2012
Quick delivery & dress came with zip up protective cover.
Trusted Customer
11 years ago
Lovely designed wedding dresses
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Trusted Customer
11 years ago
Date of purchase: 30/10/2012
The on line ordering is very easy and the offers are great.
Trusted Customer
11 years ago
I really like the clothes.
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Trusted Customer
11 years ago
Date of purchase: 22/10/2012
Received item promptly, well packaged, easy returns (including postage paid).
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Phase Eight Online
Phase Eight Online
11 years ago
Thank you for your feedback. We are very sorry to hear that you received an item that didn't meet your expectations. Unfortunately some of our fits and cuts in our clothing range differ from others however we do take this feedback on board and will notify the relevant department of this suggestion. Many thanks
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.