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Phase Eight Online Reviews

Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,502

1,962

599

212

402

12,677

ratings over the past year

12,678 out of 207,864 reviews
Time:
Past year
Trusted Customer
10 months ago
Date of purchase: 04/07/2024
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Trusted Customer
10 months ago
Date of purchase: 05/07/2024
Would recommend purchase
Parcel arrived promptly, very pleased with purchase
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Lee
London
10 months ago
Date of purchase: 12/07/2024
What Lee said about Phase Eight Online:
Beautiful dress
Very smooth
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Trusted Customer
10 months ago
Date of purchase: 12/07/2024
Great dress
Easy-from selecting to ordering to delivery time
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Trusted Customer
10 months ago
Date of purchase: 22/08/2024
Lovely dress
Shopping and delivery fine. Return proces very bad. Took me hours to get it rightly done.. Misinformation and mis communication ! Had to chat and e-mail several times during the last two days..
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Molly
Phase Eight Online
10 months ago
Hi there, Thank you for your feedback. I’m sorry to hear about the difficulties you experienced with the return process. It’s disappointing to know that you faced misinformation and communication issues and I understand how frustrating this must have been. We’re committed to improving our processes and your feedback is invaluable in helping us identify areas for enhancement. I’ll ensure your comments are shared with our team to address these concerns. Kindest regards, Phase Eight customer care
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SM
Susan May
10 months ago
Date of purchase: 23/07/2024
What Susan May said about Phase Eight Online:
Exactly as dscribed
Easy to order, delivered when expected and the dress was exactly as described.
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Trusted Customer
10 months ago
Date of purchase: 08/07/2024
Never again
Very disappointing due to the poor quality of the purchase. Delivery, however, was good.
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Tracey Blanchflower
Norwich
10 months ago
Date of purchase: 24/07/2024
What Tracey Blanchflower said about Phase Eight Online:
Gorgeous dress
Brilliant, very quick
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LL
Liesbeth Linnemann
Rotterdam
10 months ago
Date of purchase: 22/08/2024
What Liesbeth Linnemann said about Phase Eight Online:
Beautiful clothing
Shopping fine. The return proces was horific I’m afraid.. Took me hours and hours mailing and chatting to get this correctly done.
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Trusted Customer
10 months ago
Date of purchase: 23/07/2024
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.