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Phase Eight Online
Service
4.6
/5
Product
4.2
/5
Merchant Logo
Phase Eight Online
Service
4.6
/5
Product
4.2
/5
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Charlotte Lace Dress

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ratings

over the past year

Displaying all 108 reviews
Trusted Customer
6 years ago
Date of purchase: 27/03/2019
Charlotte Lace Dress
Beautiful dress, bought for my son's wedding in June. I love the colours, perfect for 'Mother of the Groom'. I particularly like the pretty neckline and little capped sleeves that are very flattering...

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Fit : Excellent
Style : Exceptional
Material : Excellent
TC
Trusted Customer
6 years ago
Date of purchase: 27/03/2019
Charlotte Lace Dress
I absolutely love my dress and jacket, the quality is exceptional, it's well made, stylish, and was in the sale, so the price, was even better.
Fit : Exceptional
Style : Exceptional
Material : Exceptional
Trusted Customer
6 years ago
Date of purchase: 20/03/2019
Charlotte Lace Dress
The dress fitted well I was very happy with it. I bought it for my sons wedding in August. The detail and quality of the dress is lovely.
Fit : Exceptional
Style : Exceptional
Material : Exceptional
Trusted Customer
6 years ago
Date of purchase: 18/03/2019
Charlotte Lace Dress
Very poor fit on the upper body of the dress
Fit : Substandard
Style : Excellent
Material : Good
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BethG
Phase Eight Online
6 years ago
Hi there,

Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and fit to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.

Kind regards,
Trusted Customer
6 years ago
Date of purchase: 25/03/2019
Charlotte Lace Dress
Beautiful dress great fit just perfect
Fit : Exceptional
Style : Exceptional
Material : Exceptional
Trusted Customer
6 years ago
Date of purchase: 23/03/2019
Charlotte Lace Dress
There was a button missing and was a poor fit
Fit : Substandard
Style : Good
Material : Good
Merchant Logo
BethG
Phase Eight Online
6 years ago
Hi there,

Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.

Kind regards,
Trusted Customer
6 years ago
Date of purchase: 15/03/2019
Charlotte Lace Dress
Too small not true to sizw5
Fit : Substandard
Style : Excellent
Material : Excellent
Trusted Customer
6 years ago
Date of purchase: 19/03/2019
Charlotte Lace Dress
Fitted well and good quality.
Fit : Exceptional
Style : Exceptional
Material : Excellent
Trusted Customer
6 years ago
Date of purchase: 20/03/2019
Charlotte Lace Dress
Lovely mother of the bride outfit
Fit : Exceptional
Style : Exceptional
Material : Exceptional
Trusted Customer
6 years ago
Date of purchase: 19/03/2019
Charlotte Lace Dress
Dress was what I wanted and found great accessories
Fit : Excellent
Style : Excellent
Material : Excellent
About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.