Pharmacy2U Online Doctor Reviews

Good Afternoon, Thank you for your review. I am very sorry to hear this, you should have received a response by now, we would usually advise within 24 hours. This is very unusual, so I can only offer my apologies. I have flagged your case with the Online Doctors directly to be reviewed, this should help us identify what went wrong and prevent a similar situation arising in future. I would also expect the Online Doctor to reply to your enquiry as soon as possible. Please accept my sincerest apologies for this matter. Should you wish to discuss this in more detail or if you require any further assistance, please do not hesitate to contact me. Kind regards, Joshua.

Good Afternoon, Thank you for your fantastic comments. I am pleased the service is working well for you. Should you require any further assistance in the meantime please advise. https://www.pharmacy2u.co.uk/help-and-support/ Kindest regards, Joshua.

Good Morning, Thank you for your feedback. I am very sorry for the inconvenience you have been caused. Upon checking your account, I can see that you contacted ourselves recently chasing up your order, but it was the Online Doctor who was awaiting a response from you before the order could progress. Unfortunately, the medication you had ordered along with your consultation was not approved by the Online Doctor in the end. However, you have since submitted a new consultation along with an order for an alternative medication, this is simply awaiting review by the Online Doctor. As this new consultation was submitted today, you should receive a response within the next 24 hours. I can only offer my apologies for the delays you have encountered. Should you wish to discuss this in more detail or if you require any further assistance, please do not hesitate to contact me. Kind regards, Joshua.