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Phantom Screens Reviews | Customer Service Reviews for https://www.feefo.com/reviews/phantom-screens | Feefo

Displaying all 2,308 reviews

John Block

1 year ago

Date of purchase: 20/06/2024

Phantom Screens

11 months ago

Thank you so much!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 11/06/2024

Phantom Screens

11 months ago

Thank you so much!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 03/04/2024

Not satisfied with Phantom door service and product.

We chose Phantom Doors based on their reputation and brand name. We ordered three retractable screen doors. Firstly, the customer service from their authorized dealer was very poor; it took over...

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Phantom Screens

1 year ago

Thank you for your honest review. At Phantom, we always strive to deliver the best service and products and in this case, we apologize that did not happen. We would love to connect with you directly to remedy this for you and have your screen fixed so you can enjoy it again for a long time. Please contact us at 1-888-444-4142 or email us at ecarlson@phantomscreens.com with your contact information so we can help you out! Thank you.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 13/05/2024

Excellent, professional and most importantly knowledgeable! Was installed within 45 minutes maximum!

Phantom Screens

1 year ago

Hi there, thank you so much for your lovely review. We appreciate it so much, and hope you enjoy your screens for years to come!

Product reviews

Nita E

El Dorado Hills

1 year ago

Date of purchase: 14/05/2024

What Nita E said about Phantom Screens:

Excellent service!

Phantom Screens

1 year ago

You're too kind, thank you so much for your nice review, we can't tell you how much we appreciate it!

Product reviews

Paul Duchaine

Abbotsford

1 year ago

Date of purchase: 24/05/2024

What Paul Duchaine said about Phantom Screens:

Phantom rocks!

On time, friendly and efficient.

Phantom Screens

1 year ago

Hey Paul, We love and appreciate your awesome review, thank you for taking the time.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 07/05/2024

Love our screens

Wonderful service. Adam was very professional all along the order and install process.

Phantom Screens

1 year ago

Hi Rosemary, We appreciate your wonderful review and that you took the time to leave one. Thank you for purchasing Phantom Screens, we really appreciate your business and don't hesitate to reach out to us if you ever need anything!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 26/07/2022

Phantom Screens

1 year ago

Product reviews

Trusted Customer

1 year ago

Date of purchase: 09/05/2024

My second Phantom Screen

The installer, Jim, first came out to assess my old Phantom screen to see if it could be fixed. It had been damaged by the track being bent and the screen tearing. It was at least 15 years old. ...

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Phantom Screens

1 year ago

Thank you so much for this lovely review! We're pleased to know you received excellent service. We hope you continue to enjoy your screen for many years to come!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 13/05/2024

Great! Wonderful service rep, great attention to detail. Very happy with experience

Phantom Screens

1 year ago

Thanks! We're happy to hear you had a great experience from beginning to end!

Product reviews

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About Phantom Screens

Phantom Screens® is North America’s leading provider of retractable screens. Phantom’s screens offer insect protection, solar shading and enhanced privacy for doorways, windows, and large openings such as outdoor living spaces, and lift & slide door systems. Phantom retractable screens are designed to pull or lower into place when required and retract out of sight when not in use.

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1-888-742-6866

30451 Simpson Road, Abbotsford, British Columbia, V2T 6C7, Canada

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Phantom Screens Reviews

DoorUnitsMore reviews of this product (14)View product website

DoorUnitsMore reviews of this product (16)View product website

DoorUnitsMore reviews of this product (8)View product websiteWe chose Phantom Doors based on their reputation and brand name. We ordered three retractable screen doors. Firstly, the customer service from their authorized dealer was very poor; it took over...Read all

DoorUnitsMore reviews of this product (285)View product websiteI had a phantom screen before and loved it, the only reason I had to change it is because I live in a condo building and they changed our windows and doors to a different color 23 years later … would...Read all

MotorizedUnitMore reviews of this product (44)View product websiteWe are loving the oversized retractable porch screen that was installed by Phantom Screens of Greater Sacramento! We're now able to enjoy sitting in our CA room with a fantastic view of the hills,...Read all

DoorUnitsMore reviews of this product (8)View product websiteJust what we needed to improve air circulation in our home, add more natural light to the area and let birdsong in! Installation was done on schedule and as quoted. Great job!

DoorUnitsMore reviews of this product (285)View product websiteLove our new screens on both sets of French doors and front door. Love the streamline look when screens are tucked away and not being used.

DoorUnitsMore reviews of this product (285)View product websiteNot worth the money. I bought Phantom Screen doors in July of 2022 and I’ve had to request service twice already. They are beautiful doors, but honestly not worth the hassle. They jam on the...Read all

DoorUnitsMore reviews of this product (285)View product websiteI had a Phantom retractable screen for at least 15 years and only now, had to replace it. I like that the new one doesn’t snap back. The installer, Jim, was knowledgeable, friendly and efficient. ...Read all

DoorUnitsMore reviews of this product (285)View product websiteI bought my front screen door from this company in 2002! Did my back door in May of 2024. Still the same great customer service and quality product! Highly recommend

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