How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pettitts Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pettitts | Feefo

Displaying all 418 reviews

Susan

8 years ago

Date of purchase: 30/03/2017

What Susan said about Pettitts Travel:

Very good service

Yes I would recommend them. Our itinerary is just what we asked for.. We have been given an excellent program and are looking for forward to the holiday very much. I will tell more when we return!!

Melissa

Pettitts Travel

8 years ago

Thank you for taking the time to respond with such positive feedback. I will ensure your comments are passed on to the Medway Leisure Travel team.

Have a fantastic holiday!

See full customer review

Paul

8 years ago

Date of purchase: 03/04/2017

What Paul said about Pettitts Travel:

Very helpful

Very thorough and understanding

Melissa

Pettitts Travel

8 years ago

Thank you for taking the time to respond with such positive feedback. I will ensure your comments are passed on to the Medway Leisure Travel team.

See full customer review

Kamran & Adam

Derby

8 years ago

Date of purchase: 07/04/2017

Uploaded media

View all media (1)

What Kamran & Adam said about Pettitts Travel:

As individual as you are !

Roseanna was amazing from start to finish and went above and beyond her role to ensure every detail of of holiday itinery was perfect to our specifications and even tweeked certain things to ensure...

Read all

Melissa

Pettitts Travel

8 years ago

Thank you for taking the time to respond with such positive feedback. I will ensure your comments are passed on to Roseanna and the Medway Leisure Travel team.

See full customer review

Trusted Customer

8 years ago

Date of purchase: 07/04/2017

Will use again.

Friendly, efficient, no nonsense, excellent service.

Melissa

Pettitts Travel

8 years ago

Thank you for taking the time to respond with such positive feedback. I will ensure your comments are passed on to the Packyourbags Travel team.

See full customer review

Julian

London

8 years ago

Date of purchase: 05/04/2017

What Julian said about Pettitts Travel:

Excellent Service

We have used Pack your Bags for many years and am always delighted with the personal service we receive.

Melissa

Pettitts Travel

8 years ago

Thank you for taking the time to respond with such positive feedback. I will ensure your comments are passed on to the Packyourbags Travel team.

See full customer review

Stephen

hoby, melton mowbray

8 years ago

Date of purchase: 30/03/2017

What Stephen said about Pettitts Travel:

fantastic service

Always great advice and great bespoke trips

Melissa

Pettitts Travel

8 years ago

Thank you for taking the time to respond with such positive feedback. We will ensure your comments are passed on to the team at Pettitts.

See full customer review

Roger

8 years ago

Date of purchase: 15/03/2017

What Roger said about Pettitts Travel:

Extremely professional

Very professional and responsive. This is our second booking with Pettits having had a really good experience in India last year.

See full customer review

Margaret

8 years ago

Date of purchase: 24/02/2017

What Margaret said about Pettitts Travel:

Fantastic

Prompt, friendly & efficient

Melissa

Pettitts Travel

8 years ago

Thank you for taking the time to respond with such positive feedback. I will ensure your comments are passed on to the Packyourbags Travel team.

See full customer review

Trusted Customer

8 years ago

Date of purchase: 20/02/2017

Get your kicks on route 66

I contacted this company with regards to a holiday in America following Route 66. I also wanted to include San Francisco which is a 'bucket list' destination of my husband. The agent got back to me...

Read all

Melissa

Pettitts Travel

8 years ago

Thank you very much for your positive feedback and we hope you have an amazing trip!

See full customer review

David

8 years ago

Date of purchase: 27/02/2017

What David said about Pettitts Travel:

Very Good

So far so good very comprehensive information so far and looking forward to our trip in May

See full customer review

Not received a review invite?

About Pettitts Travel

Experts in creating tailored holidays, for more than 35 years, Pettitts Travel created bespoke, memorable trips, combining your travel ideas with our extensive knowledge and experience. We cover everything you might wish for, from private tours and intrepid journeys off the beaten track in India, Vietnam, and Sri Lanka to Wildlife excursions in South Africa and beyond, opera breaks across Europe and further flung destinations for worldwide travellers. Our travel specialists are just a phone call away from providing you with a personal itinerary, curated just for you. If you are looking for a unique trip, we would love to help. Steven Pettitt & Pettitts Travel Team

Read all

01892 515966

8 & 9 Orchard Business Centre, North Farm Road, Tunbridge Wells, Kent, TN2 3XF, United Kingdom