Pets Corner Reviews

Hi there, Thank you very much for your review. We are deeply sorry to hear that you had a bad in-store experience, we thank you for taking the time to tell us what happened. We pride ourselves on our customer service and we don’t expect any customer to visit our stores and leave feeling disappointed and inconvenienced. We wish to reassure you that we have spoken with the team and the individuals involved and they are very sorry for not acting as they should have. The team will be retrained to ensure that this doesn’t happen again to you or anyone else. You are quite right in saying that attention to detail in all aspects is vital to ensure a smooth and enjoyable experience for all customers. We are pleased to hear that a replacement was issued immediately. We do sincerely value your custom and I hope this reassures you of our best intentions at all times and that we can continue to service you and your pets well in the future.