How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/petcover-uk | Feefo

418 out of 790 reviews

Time:

Past year

Trusted Customer

Just now

Date of purchase: 13/05/2025

Doggy Insurance

Always pay a genuine claim

See full customer review

Trusted Customer

7 hours ago

Date of purchase: 11/06/2025

Clear and helpful

Very easy to talk to. Communication was very clear and helpful.

See full customer review

Cheryl Chubb

Wool

2 days ago

Date of purchase: 12/06/2025

What Cheryl Chubb said about British Pet Insurance:

Helpful and would recommend my friends to insure their pets with them

I found the British pet Insurance very helpful When I contacted them for advise About my horse

Petrina

British Pet Insurance

1 day ago

Thank you for sharing your experience. It’s always our aim to be there when you need us—your kind words mean a great deal.

See full customer review

Kay Gauld

Cullen

2 days ago

Date of purchase: 11/06/2025

What Kay Gauld said about British Pet Insurance:

Excellent service

British Pet Insurance always deals with my claims quickly and efficiently without any fuss. I do appreciate such excellent service which is rare in this day and age. Thank you very much.

Petrina

British Pet Insurance

1 day ago

We’re delighted to hear you've had such a positive experience with our service.

See full customer review

Michelle Cooper

Witham

2 days ago

Date of purchase: 12/06/2025

What Michelle Cooper said about British Pet Insurance:

Absolutely Brilliant

The vet saved my pet’s life. I would’ve paid myself but took out insurance with you a few years ago. I was thinking of cancelling it. After all, when does a bearded dragon get ill and who care’s,...

Read all

Petrina

British Pet Insurance

1 day ago

Thank you for your thoughtful feedback.

See full customer review

Trusted Customer

4 days ago

Date of purchase: 10/06/2025

Beyond expectations

After 7 years, our rescued female Amazon Parrot was at last having the life she deserved, but sadly she became egg bound and passed away suddenly. SEV did everything they could to save her but...

Read all

Petrina

British Pet Insurance

1 day ago

We’re grateful for your kind words. Thank you for trusting us during such a difficult time.

See full customer review

Trusted Customer

10 days ago

Date of purchase: 19/03/2025

Easy to do business

Easy to do business with and very compassionate

James

British Pet Insurance

6 days ago

Many thanks for such a lovely review, our aim is to make things as simple and clear as we can.

See full customer review

Trusted Customer

10 days ago

Date of purchase: 03/06/2025

Excellent and quick service.

I hadn’t been with British Pet Insurance long before I unfortunately had to make a claim. There was a hassle free claim process and they have paid the vets directly, even paying the initial...

Read all

James

British Pet Insurance

6 days ago

Thanks for the great feedback on your claims experience, we really appreciate it.

See full customer review

Danny Hague

11 days ago

Date of purchase: 04/06/2025

James

British Pet Insurance

6 days ago

Thanks for the five-star feedback, it means a lot.

See full customer review

Kayleigh McCarthy

Corby

11 days ago

Date of purchase: 30/05/2025

What Kayleigh McCarthy said about British Pet Insurance:

Easy to set up, and good quote for horse insurance

James

British Pet Insurance

6 days ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with your experience with us.

See full customer review

Not received a review invite?

About British Pet Insurance

Insurance that’s right for you and your pet. ✓ For your dog, cat, horse, exotics, and pet business. ✓ Choice, flexibility, and a range of optional extras. ✓ Quick and simple claims process. ✓ No additional charges for paying monthly. ✓ Feefo Gold Trusted Service from our friendly UK team.

Read all

Petcover EU Limited, Haywards Heath, West Sussex, RH16 1TX, United Kingdom