Took a long time to get my order , complained then after a few days received it - no apology, they were not interested
Chelsea
Pet Prescription Limited
3 years ago
Hi Laurence,
Thank you for your excellent feedback.
I am really sorry to see there was a delay with your order.
Unfortunately due to the item becoming out of stock we had to put your order on hold until a delivery was recieved. We do really apologise for any delay caused.
I can see your order has now been delivered. However we will pass this feedback on to our warehouse team so they can look into ways on improving stock levels. We do apologise.
Kind regards,
Chelsea
Pet Prescription Customer Care Team
Date of purchase: 14/09/2022
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Summer Frost
3 years ago
What Summer Frost said about Pet Prescription Limited:
While the website is a little complicated, if you know what you need it is easy to order and delivery is very prompt indeed. Prices are the lowest I could find, and i have been using this firm for...
Pet Prescription is a UK-based online veterinary dispensary and part of a group of over 500 veterinary practices in the UK. We can legally supply prescription-only veterinary medicines and advise on their safe and effective use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Pet Prescription is a UK-based online veterinary dispensary and part of a group of over 500 veterinary practices in the UK. We can legally supply prescription-only veterinary medicines and advise on their safe and effective use.