First time using. Got a little lost on which pills (capsules or chewables), but otherwise, service excellent, keen prices, and prompt confirmation and delivery. Recommended!
They used to be super fast with response and delivery but the last few times it has taken too long to receive meds and although using the excuse of postal strikes it has not stopped other parcels...
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Chelsea
Pet Prescription Limited
3 years ago
Hi,
Thank you for your feedback!
Your order was amended and dispatched on the 28/11/2022 and was delivered on the 29/11/2022 via DPD upgrade.
I have checked the refund for you and it shows as being processed successfully on the 28/11/2022 and would have taken 1-5 working days to show back in your account, meaning the refund would be back with you. Please check your bank statement.
I do apologise for any inconvenience.
Kind regards,
Sam
Pet Prescription
Customer Care Team
Pet Prescription is a UK-based online veterinary dispensary and part of a group of over 500 veterinary practices in the UK. We can legally supply prescription-only veterinary medicines and advise on their safe and effective use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Pet Prescription is a UK-based online veterinary dispensary and part of a group of over 500 veterinary practices in the UK. We can legally supply prescription-only veterinary medicines and advise on their safe and effective use.