Petplan Reviews

I can only rate the salesperson that I dealt with when I took out my policy. I have not had cause to claim on the policy, therefore I cannot rate the way that claims are dealt with. So, as regards...

I had a 1 month free voucher but was told I couldn't use it as I took my plan out online, although it never said this on the voucher or anywhere else. Also I had to phone for my documents as I took...

Haven't had to claim anything yet and hopefully won't buy they came highly recommended by our vet and friends so I guess time will tell.

I had very good and helpful advice which helped me choose the insurance policy that best suited my dog .Thanks .

Slow communication and when I had clarified the details they wanted it took ages for the policy documentation to arrive. We didn't know if Molly was insured or not.

Positive response to phone queries

clear concise information good customer service

On speaking to the employee of Petplan everything was explained very well but when I received the paperwork which was late it did not match up with the conversation that I had.So I telephoned to...

Used online service to get quotes for two cats very simple to use they combine the policies so one deduction comes out of the bank each month. Glad I returned to Petplan

Really good service, didn't get hounded by hourly calls, like I did with The Kennel Club insurance.