Petplan Reviews

Very well dealt with and 'script' not too long although some repetition.

Very helpful telephone adviser. Explained all the options clearly and in a friendly manner.

I think the customer service was fantastic and very polite couldn't ask for more. The only drawback for me was the initial call to take up a policy is very long winded and baffles you.

Easy to set up, but like all insurances never quite sure if you are making the right and most effective choices. And like all insurances, costly , for me to insure my small pet dog it will cost me...

very helpful and good knowledge of staff

Customer services staff were friendly and efficient.

Really helpful staff. Simple payment structure. Good prices. Excellent policy coverage.

I hope that if we make any claims they are as good helping us as they were setting up the plan

Very efficient, easy to use

Also the lady who did the renewal of my plan was very pleasant , I did not like receiving numerous phone call and e mail telling me that my free plan was going to run out and asking if I would like...