I have never made a claim but any enquiries were responded to quickly. I have only ever cancelled a policy due to sudden death of an animal.
I was surprised at the exclusions placed on policies...
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Date of purchase: 20/05/2013
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Trusted Customer
Feefo Verified
13 years ago
Fantastic!
Date of purchase: 16/05/2013
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Trusted Customer
Feefo Verified
13 years ago
Very helpful and professional
Date of purchase: 02/06/2013
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Trusted Customer
Feefo Verified
13 years ago
Much cheaper for the same or better cover than our previous provider.
Date of purchase: 06/05/2013
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Trusted Customer
Feefo Verified
13 years ago
good service
Date of purchase: 13/05/2013
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Trusted Customer
Feefo Verified
13 years ago
good service and value
Date of purchase: 08/04/2013
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Trusted Customer
Feefo Verified
13 years ago
Very prompt payments of claims and excellent customer service.
Date of purchase: 14/05/2013
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Trusted Customer
Feefo Verified
13 years ago
Pet plan were very good at advising what plan would be best for us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.