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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

Product

4.6

2,495

306

2,993

ratings over the past year

2,956 out of 72,210 reviews

Past year

Trusted Customer

Feefo Verified

1 day ago

Rehomed dog

Very helpfull and never felt presured answered all my questions gave me time to consider what wsa on offer.

Date of purchase: 08/07/2026

Trusted Customer

Feefo Verified

1 day ago

I have got another dog Beba with you

very good I have got another dog Beba with you

Date of purchase: 07/07/2026

Trusted Customer

Feefo Verified

1 day ago

Date of purchase: 07/07/2026

Mr Jason Hilton

Feefo Verified

GBR

1 day ago

What Mr Jason Hilton said about Petplan:

Good telephony service, ok website, overall good

Overall can be considered an easy and positive experiance particularly considering the personally challenging circumstances the interaction fell within. It would be five stars if navigating the...

Date of purchase: 29/06/2026

Trusted Customer

Feefo Verified

1 day ago

Efficient and Helpful

Efficient and helpful

Date of purchase: 07/07/2026

Mr John Oakley

Feefo Verified

GBR

1 day ago

What Mr John Oakley said about Petplan:

Chaotic administration

One email saying my vet had not returned the claim material. I called and they had not been asked for their material for my claim. Second email received repeating the claim that my vet had not dealt...

Rebecca

Petplan

12 hours ago

Hi John, I'm sorry to hear you've had such a chaotic experiencing when claiming. I'll pass your feedback on and I hope we can get this right if you need to claim again, as this isn't the experience we want our customers to have at such a difficult time. Thanks, Becky - The Petplan Team

Date of purchase: 07/07/2026

Mr Alex Martland

Feefo Verified

GBR

1 day ago

What Mr Alex Martland said about Petplan:

Top service

Excellent service i really can't thank petplan enough for the support they have given when my dog was unwell

Date of purchase: 10/07/2026

Mr Malcolm Stewarr

Feefo Verified

1 day ago

Date of purchase: 10/07/2026

Mrs Carol Grooby

Feefo Verified

GBR

1 day ago

What Mrs Carol Grooby said about Petplan:

Knowledgeable and pleasant staff

First class. Knowledgeable pleasant call handle i already knew the level of insurance but was reassured by the call handler. I was pleasantly surprised by the amount quoted for my new 3 year old...

Date of purchase: 07/07/2026

Trusted Customer

Feefo Verified

1 day ago