Hi Mrs Pelling,
We are disappointed to receive your review. If we can assist with anything specific please email social@petplan.co.uk with your policy number or address.
Thanks, Alison - The Customer Service Team
Product reviews
Alison
Petplan
11 months ago
Hi Mrs Pelling,
I'm really sorry to read this. I will log this as feedback to be looked into.
Thanks, Alison - The Customer Service Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.