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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

Product

4.6

2,461

296

2,953

ratings over the past year

2,953 out of 72,357 reviews

Past year

Trusted Customer

Feefo Verified

11 months ago

Adding second dog.

Adding my second dog and it was easy to set up on line.

Date of purchase: 03/08/2025

Mr Howard Blackburn

Feefo Verified

L35 3QB

11 months ago

What Mr Howard Blackburn said about Petplan:

Simple and easy to set up.

Date of purchase: 02/08/2025

Trusted Customer

Feefo Verified

11 months ago

Pricey?

Great experience with previous dog but new plan for recently acquired dog (same breed) is extremely expensive and does not compare well with several other respectable pet insurers …

Date of purchase: 03/08/2025

Mrs Sue Gallimore

Feefo Verified

Cheshire

11 months ago

What Mrs Sue Gallimore said about Petplan:

My first two policies

I’ve only completed the policies recently. The website was easy to read and the online form was straightforward to follow. Petplan was recommended to me by my sister who has had many policies...

Date of purchase: 03/08/2025

Trusted Customer

Feefo Verified

11 months ago

Even when tinkerbell was old I had her insured with you

You handled my claim well when my cat was put to sleep. For me this was a very sad time.

Date of purchase: 02/08/2025

Trusted Customer

Feefo Verified

11 months ago

Happy

Very happy so far

Date of purchase: 29/07/2025

Mr Lawrence Howard

Feefo Verified

11 months ago

What Mr Lawrence Howard said about Petplan:

I Very Good at luck after you

Date of purchase: 28/07/2025

L Brophy

Feefo Verified

Anglesey

11 months ago

What L Brophy said about Petplan:

Great Insurance

After my current insurance provider decided to increase my policy by £200 when I had not made any claim I realised it was time to change. Petplan provided a quote that was £500 cheaper for £500 more...

Date of purchase: 01/08/2025

Mr Nick Bishop

Feefo Verified

Oxshott

11 months ago

Product reviews

Date of purchase: 31/07/2025

Mr Peter Arnold

Feefo Verified

Fareham

11 months ago

What Mr Peter Arnold said about Petplan:

Disappointing servive

Disappointing, they created two policies as they were so slow to follow up on the online pet insurance policy set up. I had to point it out to them so as to get one deleted.

Alison

Petplan

11 months ago

Hi Peter, Thank you for your feedback. I'm sorry to read there was a delay with your policy resulting in 2 being set up. This is not our usual standard of service, thank you for bringing it to our attention. Thanks, Alison - The Customer Service Team

Date of purchase: 18/07/2025