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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,799 reviews

STUART RESTALL

Feefo Verified

1 day ago

What STUART RESTALL said about Pet Drugs Online:

Efficient service

Jess

Pet Drugs Online

14 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 24/07/2026

Tracy Dunsby

Feefo Verified

GBR

1 day ago

What Tracy Dunsby said about Pet Drugs Online:

Customer service when spoke to sort my problem straight away no problem at all

Jess

Pet Drugs Online

14 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 24/07/2026

Trusted Customer

Feefo Verified

1 day ago

Very good- but…

Selection and ordering, with lots of delivery time options is very good. However not being able to edit a current subscription to an alternative product, is frustrating.

Jess

Pet Drugs Online

14 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Unfortunately, we can only support to amend the quantity, date or frequency of a subscription. You are able to cancel the current subscription and set up a new one for the new product instead. If you would like more support with this then please call on 01761 250 850 and our Customer Service Team can talk you through this. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 24/07/2026

Michael Kelly

Feefo Verified

GBR

1 day ago

What Michael Kelly said about Pet Drugs Online:

Support for my Molly

Excellent customer service and ordering process. I am not very computer savvy so navigation around the ordering process was essential for me this was easy and uncomplicated.

Jess

Pet Drugs Online

14 hours ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 24/07/2026

Trusted Customer

Feefo Verified

1 day ago

Slow and longwinded process to order. The goods were packed in a totally inadequate manner. They were between the paper and bubble wrap inner sleeve. The paper of the envelope was badly torn. It is a...

Jess

Pet Drugs Online

12 hours ago

Good afternoon, Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience was not a positive one on this occasion. I would like to apologise that your order was received in this condition. To allow us to investigate this further, could you please send us some photographs showing how your order arrived? Please send the images to reviews@petdrugsonline.co.uk, and I will be happy to look into this for you. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 24/07/2026

Terry Bawden

Feefo Verified

GBR

2 days ago

What Terry Bawden said about Pet Drugs Online:

Exceptional Service

This company handles prescriptions very quickly. Typically on the day the prescription is sent in the checks are completed and the medication is prepared for posting. I then receive the medication...

Jess

Pet Drugs Online

14 hours ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 23/07/2026

Timothy Bailey

Feefo Verified

2 days ago

What Timothy Bailey said about Pet Drugs Online:

Great service! Reliable and very fast

Jess

Pet Drugs Online

14 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 23/07/2026

Lisa Hurley

Feefo Verified

GBR

2 days ago

What Lisa Hurley said about Pet Drugs Online:

Apoquel a game changer

Very easy to deal with, uploac8ng pres riptions is easy and the process for approval very quick. Price wise very good discounts.

Jess

Pet Drugs Online

14 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 24/07/2026

Candida Hopkinson

Feefo Verified

GBR

2 days ago

What Candida Hopkinson said about Pet Drugs Online:

All good

Jess

Pet Drugs Online

14 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 24/07/2026

Trusted Customer

Feefo Verified

2 days ago

Really easy to navigate and order online, great communication regarding delivery etc. Would definitely recommend to anyone and will be a returning customer

Jess

Pet Drugs Online

14 hours ago

Hi Thank you for your brilliant feedback. We really appreciate you recommending us. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 24/07/2026

Not received a review invite?

Apoquel Chewable Tablets for Dogs 16mg Single Chewable Tablet

Cardisure Flavoured Tablets for Dogs 1.25mg

Zenrelia Film-Coated Tablets for Dogs 8.5mg 90 Film-Coated Tablets

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