Slow, mixed messages, difficult times upload. Clunky website, virtually impossible to upload prescriptions - instructions need to be clearer.
Carrie-Ann
Pet Drugs Online
6 days ago
Hi
I am sorry that your experience with us hasnโt been very positive on this occasion. This is not what we strive for as a company and would like to discuss this further with you if you so wish.
I have contacted you directly regarding this.
Kind regards
Carrie-Ann
Pet Drugs Online
Customer Care Team
I originally used the website to purchase flea/worming treatment and then Royal Cannin Satiety weight maintenance kibble. Each order has gone through successfully and the emails to keep you up to...
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Carrie-Ann
Pet Drugs Online
5 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
The on line ordering service is straight forward but my dog is prescribed a controlled drug so extra controls are needed however, I have found a quick call to customer services reassures that all is...
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Carrie-Ann
Pet Drugs Online
5 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.