Thank you for your feedback. Having followed up your feedback I was reassured that your rating was due to a problem on our website (on the payment page) and that the service we provided over the phone was "good,[polite and friendly] ......delivery good".
Product reviews
Date of purchase: 07/04/2014
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Trusted Customer
Feefo Verified
11 years ago
Excellent service, fast shipment and delivery at competitive prices.
Excellent service, order cat food every month from you but do get really annoyed that sometimes I get charged a delivery fee and sometimes not, even though I place the exact same order every month?!
Product reviews
Date of purchase: 07/04/2014
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Trusted Customer
Feefo Verified
11 years ago
Have always provided this product at excellent price.
Product reviews
Date of purchase: 04/04/2014
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Trusted Customer
Feefo Verified
11 years ago
Couldn't be better. Very quick delivery - in an ordinary envelope. I apppreciate the simplicity.wn
Product reviews
Date of purchase: 07/04/2014
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Trusted Customer
Feefo Verified
11 years ago
Handled order speedily and I experienced no problems
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.