Layout of drugs and strengths not clear. Poor/ difficult to fill in vet section so I always have to order by telephone.
Pet Drugs Online
Pet Drugs Online
11 years ago
Thank you for your time on the phone. I was glad to understand the comments in more detail and I was pleased to hear that you are a long term customer who is happy with the service we provide. To your comment - I do think we can do better at laying out information which we have to capture for regulatory compliance. We are working on this at the moment.
Simon (head of pet drugs online)
The price was competitive, certainly cheaper than buying from my own vet. Approximately £1 a day for my greyhound using this site as opposed to £1.73 a day from the vet which would have been...
There was no postage on the packet containing the Semintra I ordered. Not only did I have to pay the excess postage, but I also had to make a special journey (by car) to the delivery office to...
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Pet Drugs Online
Pet Drugs Online
11 years ago
I am not sure how this happened. But I am sorry and I am grateful that I could apologise over the phone. I see the team had refunded you money to cover the postage but I do understand the inconvenience. If I can help in future please do call me.
Simon (head of pet drugs online)
Product reviews
Date of purchase: 30/06/2014
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Trusted Customer
Feefo Verified
11 years ago
Very quick delivery and at a great price. Cant go wrong.
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