How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pet Drugs Online Reviews

https://www.petdrugsonline.co.uk

EXCEPTIONAL

Service

4.8

Product

4.8

9,681

600

191

182

10,746

ratings over the past year

Displaying all 211,927 reviews

Trusted Customer

Feefo Verified

11 years ago

A very good service with much cheaper products than a few sites. The prescription was dealt…

A very good service with much cheaper products than a few sites. The prescription was dealt with swiftly and no hitches. I have saved a small fortune already.

Product reviews

Date of purchase: 13/03/2015

Trusted Customer

Feefo Verified

11 years ago

xxxxxxxx

Product reviews

Date of purchase: 15/03/2015

Trusted Customer

Feefo Verified

11 years ago

Easy to buy online & efficiently delivered.

Product reviews

Date of purchase: 14/03/2015

Trusted Customer

Feefo Verified

11 years ago

fast delivery and no hassle to deal with

Product reviews

Date of purchase: 13/03/2015

Trusted Customer

Feefo Verified

11 years ago

Very happy with service, was quick and respond to queries quickly.

Product reviews

Date of purchase: 14/03/2015

Trusted Customer

Feefo Verified

11 years ago

said they could deliver to Jersey, took my money, forgot to tell me they don't…

said they could deliver to Jersey, took my money, forgot to tell me they don't deliver to Jersey, I had to chase order to be eventually told that I couldn't purchase from them. Refund was wrong by...

Pet Drugs Online

11 years ago

Thank you for your comments and feedback. We got this wrong and I am sorry. We despatch thousands of packages every month and you can see by our 99% service rating from over 5000 customer reviews that this is an extremely rare occurrence. I have tried to call you to discuss this further, but unfortunately was not able to get hold of you. Please do not hesitate to contact me on 0844 800 674. Once again please accept our sincerest apologies. Jonathan Maddicott (E-Commerce Manager)

Product reviews