Merchant Logo

Pen Underwriting UK Reviews

Rated
Exceptional

Pen is one of the UK’s leading MGAs with a bold vision to become a £1.75bn GWP underwriting and distribution business.

Service
4.9
/5

5

4

3

2

1

153

24

1

0

0

178

ratings over the past year

Displaying all 1,078 reviews
RW
Rachel Wilson
Harrogate
3 months ago
Date of purchase: 04/04/2025
What Rachel Wilson said about Pen Underwriting UK:
Great Service and Staff
Great Service, staff knowledgable, and great at explaining techincal terms
JA
James
Manchester
3 months ago
Date of purchase: 01/04/2025
What James said about Pen Underwriting UK:
Great Service
The service offered by Joe Snuggle was great and helped us secure the renewal of the client Cyber policy that they were teetering on not renewing this year.
Trusted Customer
3 months ago
Date of purchase: 01/04/2025
Quick turnaround on policy queries
I can always rely on Karen Pay to respond to any policies queries promptly. Very helpful.
KW
Kathleen Welch
stevenage
3 months ago
Date of purchase: 21/03/2025
What Kathleen Welch said about Pen Underwriting UK:
great service great team
Trusted Customer
3 months ago
Date of purchase: 18/03/2025
Had occasion to deal with both James and Chris who were superb. A first class service.
Trusted Customer
3 months ago
Date of purchase: 27/01/2025
10/10
NC
Neil Casson
City of London
3 months ago
Date of purchase: 04/03/2025
What Neil Casson said about Pen Underwriting UK:
Renewal Process
Fast, efficient and responsive. Excellent documentation production
JW
Jamie Wright
London
4 months ago
Date of purchase: 05/02/2025
What Jamie Wright said about Pen Underwriting UK:
10/10!!!!
The service provided by Sarah Kennedy & Fiona Clerkin is second to none!
Trusted Customer
4 months ago
Date of purchase: 18/03/2025
MH
Matt Harris
Birmingham
4 months ago
Date of purchase: 13/02/2025
What Matt Harris said about Pen Underwriting UK:
Great company to trade with
Excellent service very open to trade
About Pen Underwriting UK
Pen Underwriting constantly strives to deliver more for brokers and their customers through underwriting expertise, product relevance and responsive service. Here at Pen Underwriting, we’ve come a long way in a short space of time. And exciting new chapters keep being written as we constantly strive to deliver more for brokers and their customers. Already one of the largest MGAs headquartered in the UK, responsible for managing around £1bn gross written premium (GWP), we have a bold vision – to become a £1.75bn GWP underwriting and distribution business and the leading MGA in the UK and wider EMEA region with the best products, people and culture. Only by continuing to deliver the underwriting expertise, product relevance and responsive service brokers and customers need will we achieve that. So, we will listen, learn, enable brokers to trade with us in multiple ways and continue adding real value for customers at every step of their journey with us. With a collaborative culture, we’re proud to be an underwriting and distribution business with quality underwriting at its heart, led by an energetic executive team. A business that demonstrates every day the added value it brings to customers, colleagues, brokers and capacity providers alike.
Read all
The Walbrook Building, 25 Walbrook, London, Greater London, EC4N 8AW, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Pen Underwriting UK
Pen Underwriting constantly strives to deliver more for brokers and their customers through underwriting expertise, product relevance and responsive service. Here at Pen Underwriting, we’ve come a long way in a short space of time. And exciting new chapters keep being written as we constantly strive to deliver more for brokers and their customers. Already one of the largest MGAs headquartered in the UK, responsible for managing around £1bn gross written premium (GWP), we have a bold vision – to become a £1.75bn GWP underwriting and distribution business and the leading MGA in the UK and wider EMEA region with the best products, people and culture. Only by continuing to deliver the underwriting expertise, product relevance and responsive service brokers and customers need will we achieve that. So, we will listen, learn, enable brokers to trade with us in multiple ways and continue adding real value for customers at every step of their journey with us. With a collaborative culture, we’re proud to be an underwriting and distribution business with quality underwriting at its heart, led by an energetic executive team. A business that demonstrates every day the added value it brings to customers, colleagues, brokers and capacity providers alike.