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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,514

110

8

4

8

1,644

ratings over the past year

1,644 out of 2,936 reviews
Time:
Past year
CH
Christopher
Whitby
16 hours ago
Date of purchase: 10/06/2025
What Christopher said about PayPlan:
PayPlan, the way forward.
The worry i had about the debt i have was starting to worry & stress me a little. I had previously been a PayPlan customer, so i thought of contacting them for advice. As soon as i spoke to an...

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Mitch
PayPlan
14 hours ago
Hi, Thank you so much for your kind words! We're really glad to hear that you had a positive experience with us. It means a lot to know we could support you in a way that felt helpful and reassuring. If there's ever anything else you need, we're always here for you. With Gratitude, Mitch, The PayPlan Team
JU
Julien
Guildford
18 hours ago
Date of purchase: 10/06/2025
What Julien said about PayPlan:
Very helpful and understanding
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Mitch
PayPlan
14 hours ago
Hi, We really appreciate you taking the time to share your feedback. It’s great to hear that you felt understood - that’s exactly what we aim for. We’re proud to be part of your journey. If there's anything else you need, don't hesitate to get in touch! With Gratitude, Mitch, The PayPlan Team
DE
Denis
Stoke-on-Trent
21 hours ago
Date of purchase: 10/06/2025
What Denis said about PayPlan:
Very nice staff and helpful. Thank you
Very nice service and helpful
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Mitch
PayPlan
14 hours ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
AB
Abdalla
Sheffield
1 day ago
Date of purchase: 10/06/2025
What Abdalla said about PayPlan:
All the best
It’s good service
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Mitch
PayPlan
14 hours ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
NI
Nicholas
Royton
1 day ago
Date of purchase: 10/06/2025
What Nicholas said about PayPlan:
Incredible
Amazing super fast service and advice
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Mitch
PayPlan
14 hours ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
1 day ago
Date of purchase: 10/06/2025
Intelligent, kind and compassionate team
Really amazing team from start to finish. The level of care and humanity was deeply appreciated and everything was very carefully explained. The whole process has been seamless and I ended up...

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Mitch
PayPlan
14 hours ago
Hi, Thank you so much for your kind words! We're really glad to hear that you had a positive experience with us. It means a lot to know we could support you in a way that felt helpful and reassuring. If there's ever anything else you need, we're always here for you. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
1 day ago
Date of purchase: 10/06/2025
Excellent
5*
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Mitch
PayPlan
14 hours ago
Thank you so much for taking the time to leave a review! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
AD
Adama
Milton Keynes
1 day ago
Date of purchase: 10/06/2025
What Adama said about PayPlan:
Happy
It is extremely fantastic and rewarding peace of mind dealing with professionals people handling and looking into your issues satisfactorily
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Mitch
PayPlan
14 hours ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
1 day ago
Date of purchase: 10/06/2025
Everyone I’ve spoke to have been so supportive and understanding and not once judgement of my financial problems.
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Mitch
PayPlan
14 hours ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
1 day ago
Date of purchase: 10/06/2025
Good service
Merchant Logo
Mitch
PayPlan
14 hours ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.