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PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

1,565 out of 3,030 reviews

Time:

Past year

Trusted Customer

2 hours ago

Date of purchase: 08/07/2025

Great service

Easy to understand. Had great advice help during this time to see me through to the next stage until the end.

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Trusted Customer

2 hours ago

Date of purchase: 08/07/2025

Good help for me .

It was the help I needed to get my debts in order and they have helped me do that thanks so much.

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Trusted Customer

2 hours ago

Date of purchase: 08/07/2025

They are very helpful and very understanding

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Trusted Customer

2 hours ago

Date of purchase: 08/07/2025

I received professional cheat and guided service. I was at ease and grateful all the advice and help b

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Amanda

Glasgow

2 hours ago

Date of purchase: 08/07/2025

What Amanda said about PayPlan:

Amazing stress free

Very helpful people and just take all the stress away would recommend to anyone who has debt and needing a way out and to take worry off yourself

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Martin

20 hours ago

Date of purchase: 01/07/2025

What Martin said about PayPlan:

Fantastic team of people.

My case worker has been fantastic. Straight forward, polite and very helpful. If there is something I don't understand she breaks it to simple term.

Kanya

PayPlan

3 hours ago

Hi Martin, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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Linda

Stotfold

1 day ago

Date of purchase: 01/07/2025

What Linda said about PayPlan:

Willis

Very helpful and professional

Kanya

PayPlan

3 hours ago

Hi Linda, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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Tracey

Withernsea

2 days ago

Date of purchase: 01/07/2025

What Tracey said about PayPlan:

Unbelievably kind professional people

Chloe was the first person I spoke to and she was great, listened to me and then got straight in to helping me on the road to getting my finances sorted out. She spent 2 hours on the phone with me,...

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Kanya

PayPlan

1 day ago

Hi Tracey, Thank you for taking the time to share your review. We really appreciate it! It’s so heartening to hear how supported you felt by both Chloe and Chris. We’re glad they could make a real difference for you and your husband at such a difficult time. Please don’t hesitate to reach out if you need anything else—we’re with you every step of the way. Kind regards, Kanya, The PayPlan Team

Tracey

1 day ago

I am still very much in discussions with PayPlan

Kanya

PayPlan

3 hours ago

Hi Tracey, Let us know if there's anything we can do to help. Kind regards, Kanya, The PayPlan Team

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Trusted Customer

1 day ago

Date of purchase: 01/07/2025

Thank you!

The advice and expediency of starting the IVA was a huge relief.

Kanya

PayPlan

1 day ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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Trusted Customer

2 days ago

Date of purchase: 01/07/2025

Very efficient and communication is excellent. A stressful process made easy and simple

Kanya

PayPlan

1 day ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

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0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom