How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Payne & Co Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payne-and-co | Feefo

Displaying all 106 reviews

Miss Sheikh Nowshin Begum

2 years ago

What Miss Sheikh Nowshin Begum said about Payne & Co:

Brilliant excellent imagining and very professional

Excellent fabulous they are very professional and very knowledgeable supportive.

Tom

Payne & Co

2 years ago

Thank you for your excellent review! We're thrilled to hear that you had a fabulous experience with us. Being described as professional, knowledgeable, and supportive is very rewarding for our team. If you ever need any further assistance or have any questions in the future, don't hesitate to reach out.

Trusted Customer

2 years ago

Highly recommended

First class, sold the property in the first week, extremely helpful and efficient responded to queries and emails promptly, nothing was too much trouble for them. Service was above and beyond what I...

Tom

Payne & Co

2 years ago

Thank you for your review! We're thrilled to have provided you with a first-class service and exceeded your expectations. Selling your property within the first week is a great accomplishment, and we're delighted to have been able to assist you in this process. We pride ourselves on being helpful, efficient, and responsive, and we're glad to hear that nothing was too much trouble for us. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. Congratulations again on the successful sale, and we wish you all the best!

Trusted Customer

2 years ago

Payne & Co provide a very comprehensive service when selling property. They are very proactive throughout the whole process of selling, keeping you up dated at every stage of the sale. Providing...

Tom

Payne & Co

2 years ago

Thank you for your wonderful review! We're delighted to have provided you with a comprehensive service during the selling process. Being proactive and keeping you updated at every stage is essential to us. We're glad to have been able to provide valuable information and guidance when needed.

Mr & Mrs Rodrigues

3 years ago

What Mr & Mrs Rodrigues said about Payne & Co:

One of the best Estate Agent highly recommend

Payne and co were the most helpful staff I have met good service caring ever ready to help and it was a stress free experience.Very well spoken staff I will surely recommend Mark n Tom to my friends...

Tom

Payne & Co

2 years ago

Thank you for your fantastic review! We're thrilled to have been able to provide you with helpful and caring service, making your experience stress-free. We appreciate your kind words about our well-spoken staff, and we're grateful for your recommendation to your friends and family. If you or anyone you know ever needs assistance in the future, don't hesitate to reach out.

Trusted Customer

3 years ago

We were really happy with the service we received from Payne and Co. They were professional and kept us updated along the process. They marketed our property well and liaised regularly with others...

Tom

Payne & Co

2 years ago

Thank you for your wonderful review! We're delighted to have provided you with professional service and kept you updated throughout the process. It's great to know that our marketing efforts were successful, and we maintained regular communication with all parties involved.

Mr Paul Mussi

3 years ago

What Mr Paul Mussi said about Payne & Co:

You are always guaranteed genuine and trustworthy agency advice/service.

Their integrity, genuine advice and trustworthiness, along with market intel and hard working ethic shine through. A pleasure to have dealt with them and will definitely appoint them again in the...

Tom

Payne & Co

2 years ago

Thank you for your glowing review! We're thrilled to hear that our integrity, genuine advice, trustworthiness, and hardworking ethic made a positive impression. It was a pleasure working with you, and we would be delighted to assist you again in the future should the opportunity arise.

Mr Alan Ryan

3 years ago

What Mr Alan Ryan said about Payne & Co:

Most estate agents are very pushy but Payne did listen to what we wanted

Payne were easy to deal with and had helpful ideas to achieve what was required. They kept us in the loop but did not badger us with unnecessary information. They were always pleasant and got back to...

Tom

Payne & Co

2 years ago

Thank you for your kind review! We're glad to hear that your experience with Payne & Co was easy and pleasant. Our team strives to provide helpful ideas and keep our clients informed without overwhelming them.

Trusted Customer

3 years ago

Professional and efficient

Very friendly but professional. Gave good practical advice and helped me to secure two very high offers on my property. Worked very quickly and to a high standard. I would recommend using Payne & Co.

Tom

Payne & Co

2 years ago

Thank you for your wonderful review! We're delighted to have been able to assist you in securing two offers on your property. Our team takes pride in providing friendly yet professional service and offering practical advice to our clients. We're glad to hear that our quick and high-standard work made a positive impact. Your recommendation means a lot to us!

Ms B Singh

Seven Kings Essex

3 years ago

What Ms B Singh said about Payne & Co:

First class service

A huge thank you to all the team at Payne and Co Ilford, particularly Ken Tom and Hamza. They all contributed in delivering a first class service. From valuation to completion. Communication was...

Tom

Payne & Co

3 years ago

Thank you for taking the time to post your detailed review. I was pleased to read your positive comments. It is great that you were happy with the level of service provided. We all very much appreciate your kind words and 5-star rating. Thank you for the recommendation. Kind regards

Trusted Customer

3 years ago

Property sale, Ilford

Payne & Co took full ownership of the transaction. We were kept fully informed of the process of the sale. Inquiries were answered quickly and courteously. The valuation was reasonable and accurate...

Tom

Payne & Co

3 years ago

Thank you for leaving such a positive review of our sales department. It is great that you were happy with the level of service provided. We all very much appreciate your kind words/feedback and 5-star rating. Kind regards

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo