Hi George,
Thank you for leaving the feedback, and I'm glad you enjoyed the venue! We contractually make sure that its not possible to have cheaper rates, so I'm not sure what happened here, or which dates you were looking at for this to come up. Regarding the communication I'm sorry to hear you weren't thrilled by this either. We always want the best for our guests, so we will discuss internally to see how we can improve. Thanks, Chris and the Party Houses team