Worst company i've ever experienced. Picked up parcel and then returned the next day due to measurements.
7 months later and still no refund...
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JU
Junel
Feefo Verified
GBR
25 days ago
What Junel said about Parcelhero:
AVOID THIS COMPANY. BIG SCAMMERS
AVOID THIS COMPANY AT ALL COSTS. Sent a parcel via dpd booked through parcel hero on December 15th. Pickup was fine. Driver didn’t know what he was doing but took parcel anyway. Few days later on...
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IG
Ismail Gniedi
Feefo Verified
GBR
28 days ago
What Ismail Gniedi said about Parcelhero:
Avoid use this service as they will surcharge you extra after shipment done
sent my parcel to Libya and put the exact dimensions and weight and after couple of weeks they surcharge me £150 above the payment, and. a week later sent another parcel and they surcharge me £51 , i...
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GE
Gemma
Feefo Verified
GBR
1 month ago
What Gemma said about Parcelhero:
DO NOT USE
DO NOT USE! I arranged with Parcel hero for a collection of some wall panels as they were large. This seemed quite simple but as I waited in, all day, nobody came to collect, even with the emails...
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Trusted Customer
Feefo Verified
2 months ago
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Trusted Customer
Feefo Verified
2 months ago
Very efficient service
Very efficient service, delivered exactly on time and the price was reasonable considering the urgency.
The account was a little tricky to set up, but otherwise I was happy.
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Trusted Customer
Feefo Verified
2 months ago
Lack of clarity on charges
While the documents have arrived to the destination, I received a charge after about 3-4 days, taken from my account without consent and without an explanation. I’ve requested support and I’m still...
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GB
Geraldine Brown
Feefo Verified
GBR
2 months ago
What Geraldine Brown said about Parcelhero:
Great service from Parcel hero would use them every time.
I was extremely happy with the service i recieved from Parcel hero,the driver collected my parcel at 9.15 am on the date i was given and my Parcel was delivered to the address in Norway on the given...
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Trusted Customer
Feefo Verified
2 months ago
Great choices
Good choice of couriers and prices were really good.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.