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Paragon Reviews

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service
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ratings over the past year

Paragon is no longer an active Feefo customer
Displaying all 7,696 reviews
TC
Trusted Customer
1 year ago
Date of purchase: 11/02/2024
What Trusted Customer said about Paragon:
Good Bank
Security could be better, i.e. sending a passcode to a mobile number. Other than that a great company.
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Trusted Customer
1 year ago
Date of purchase: 11/02/2024
All good , thanks!.
They have been doing excellent service for myself and products are explained to detail. Opening accounts was easy .Maybe phone app would be easy option
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TC
Trusted Customer
1 year ago
Date of purchase: 11/02/2024
What Trusted Customer said about Paragon:
Highly recommended
Have been with paragon for a few years now, easy to deal with, good rates, would recommend them
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Trusted Customer
1 year ago
Date of purchase: 10/02/2024
What Trusted Customer said about Paragon:
Blind login a bind
Poor access through login. Make entering login more user friendly by making input characters visible.
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Claire
Paragon
1 year ago
I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.
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Trusted Customer
1 year ago
Date of purchase: 09/02/2024
Helpline
Called the help line and was able to talk to someone straight away.
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Trusted Customer
1 year ago
Date of purchase: 09/02/2024
What Trusted Customer said about Paragon:
poor web site
tried to send money from saving acc to another bank account i have it would not let me unless i filled forms in and sent them to paragon this is ****.
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Claire
Paragon
1 year ago
I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
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Trusted Customer
1 year ago
Date of purchase: 07/02/2024
i have been able to get whatever information I needed
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TC
Trusted Customer
1 year ago
Date of purchase: 07/02/2024
What Trusted Customer said about Paragon:
Nearly cancelled new acct. Should be more user friendly.....
difficulty in transfering between accounts ie between maturing acct and new acct... four attempts. Plus having to log on again twice. Very frustating....
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Trusted Customer
1 year ago
Date of purchase: 06/02/2024
Highly recommend
Very easy clear online guidance and support. Efficient and trustworthy service. Good rates of interest which are competitive.
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Trusted Customer
Hull
1 year ago
Date of purchase: 06/02/2024
What Trusted Customer said about Paragon:
Great response times
You respond to queries very very quickly, and answer fully.
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About Paragon
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings. With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
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0800 052 2222
51 Homer Road, 51 Homer Road, Solihull, West Midlands, B91 3QJ, United Kingdom
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About Paragon
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings. With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.