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Panasonic UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,265 reviews

Tony Andrews

Feefo Verified

GBR

9 days ago

What Tony Andrews said about Panasonic UK:

Very happy.

The service was fantastic from the initial order to delivery, so quick. My little portable radio is great. I'm very pleased.

Trusted Customer

Feefo Verified

9 days ago

Order received ontime

Trusted Customer

Feefo Verified

9 days ago

Chris

Feefo Verified

GBR

10 days ago

What Chris said about Panasonic UK:

AI chatbot customer service :(

Poor customer service when delivery was significantly delayed. It appears they provide AI chatbot support only. Highly frustrating.

Panasonic Customer Care UK

Panasonic UK

3 days ago

Dear Customer, Thank you for your feedback, and please accept my apologies for the delay in receiving your parcel and the frustration it caused. We always strive to dispatch orders promptly and honor our next-day delivery promise. However, when working with a delivery company, most of the delivery process is outside our control. That said, we sincerely apologize for the way this has unfolded. If you ever need support, please do not hesitate to contact our Customer Care Team on 0344 844 3899 and a representative will be happy to assist you. Should you need any further assistance, please let us know, and we will do our best to help. Kind regards, Panasonic Customer Support Team

David Delaney

Feefo Verified

10 days ago

What David Delaney said about Panasonic UK:

Thought these were original Panasonic heads well that s what I paid for.

Didn’t even last 3months before the foils failed

Panasonic Customer Care UK

Panasonic UK

3 days ago

Dear Customer. Thank you for your feedback and I am sorry to hear about your experience. The blades and outer foil should have lasted for a longer amount of time, similar to the original parts. We would suggest raising a formal complaint with the Panasonic Customer support team and provide us with the model of the shaver that you are using and a covering letter so that the matter could be further investigated. You can file an official complaint in an email to the following email address: Customer.complaints@eu.panasonic.com Again, I am sorry about the experience and the frustration caused and I hope that a resolution will be found soon. Kind Regards, Panasonic Customer Care Team

Trusted Customer

Feefo Verified

10 days ago

Fantastic service and so simple to order.

Good communication and fast delivery. Ordering process was easy. Would definitely order from Panasonic direct again.

Ian Hill

Feefo Verified

10 days ago

What Ian Hill said about Panasonic UK:

Excellent price and outstanding service!

Excellent price and outstanding service! The Panasonic microwave was great value for money, arrived quickly, and was exactly as described. The quality is excellent, and the whole buying experience...

Denise Jane Green

Feefo Verified

GBR

10 days ago

What Denise Jane Green said about Panasonic UK:

Good service

Very good ,very quick service and packed well haven't used yet bought for new house in few weeks .thank you

Susan Simmonds

Feefo Verified

10 days ago

What Susan Simmonds said about Panasonic UK:

Good product, good service

Excellent m, item arrived in time and no issues with the product

Christopher Brooks

Feefo Verified

10 days ago

What Christopher Brooks said about Panasonic UK:

Excellent Service!

Excellent service! Very good communications throughout the whole process as well.

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