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Panasonic UK Reviews

Displaying all 2,669 reviews

Mrs H.

Feefo Verified

Cambridgeshire

1 year ago

What Mrs H. said about Panasonic UK:

Great service. Fast delivery.

Super fast delivery. Packaged well. Item exactly as described. Reasonably priced. Will make an excellent gift. Would highly recommend this company.

Christian

Panasonic UK

1 year ago

Hello Annette, Fantastic! Thank you for your wonderful five-star review. We're thrilled to hear you were pleased with the speed of delivery, the packaging, and that the item met your expectations. It's also great to know you found it reasonably priced and think it will make an excellent gift. We appreciate your kind words. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

A Great Internet Radio

Purchase on line was easy with the radio arriving in a very timely manner. A follow up email enquired to see if the radio was performing well and if there were issues with the power supply. I had no...

Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to share your positive experience with us. We're delighted to hear that your online purchase was smooth and that the radio arrived promptly. We appreciate your feedback. Panasonic Customer Care UK

MARTIN BURKE

Feefo Verified

Poynton

1 year ago

What MARTIN BURKE said about Panasonic UK:

Disappointment

Service is a word that Panasonic know nothing about. I have never known a company to be so unhelpful and distrusting of a customer. In addition they are very reluctant to offer refunds on faulty...

Nicki

Panasonic UK

1 year ago

Thank you for taking the time to leave your comments Martin. I am sorry to hear that was your experience, it is certainly not the level of service which we aspire to and will review our processes accordingly. i can see that the refund was initiated on the 15th May by your card provider and you should have received the funds within a week of that. I would recommend contacting your card provider if you are still waiting for them to show on your account. Kind regards Nicki ECommerce Manager

Kenna

Feefo Verified

West Sussex

1 year ago

What Kenna said about Panasonic UK:

Quality Electrical Products

It all went very smoothly. Easy to order.

Christian

Panasonic UK

1 year ago

Hello Kenna, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Pete

Feefo Verified

Wallasey

1 year ago

What Pete said about Panasonic UK:

Excellent

Christian

Panasonic UK

1 year ago

Hi Pete, Thank you for the five-star rating! We're thrilled to hear you had a positive experience. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

Panasonic.com

Straight forward order from internet, bought replacement foil for my shaver, found item I needed easily and straightforward payment and delivery options.

Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to leave feedback about your recent experience ordering a replacement foil for your shaver on our website. We're glad to hear that you found the process straightforward and convenient. We appreciate you sharing your experience. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

Great deals but that where it ends…

Offers are excellent but if you need to cancel your order for any reason then be warned. I cancelled my order via WhatsApp chat , only hours after ordering. Customer service rep even told me that it...

Nicki

Panasonic UK

1 year ago

Thank you for taking the time to leave your reply. Please accept my apologies for any inconvenience caused, I have provided this feedback to the relevant team. On a more positive note, I can confirm that the order which you placed this morning and then asked to cancel has been cancelled and your account refunded in full. Kind regards Nicki ECommerce Manager

Trusted Customer

Feefo Verified

1 year ago

Panasonic have always been my first choice.

Always reliable, although I can't say the same for DHL

Panasonic Customer Care UK

Panasonic UK

1 year ago

Hello, Thank you for your five-star review. We're delighted to hear about your positive experience regarding Panasonic products and services. We appreciate you taking the time to share your feedback. Kind regards, Panasonic Customer Care UK Panasonic UK

Douglas Johnson

Feefo Verified

1 year ago

Christian

Panasonic UK

1 year ago

Hello Douglas, Thank you for taking the time to leave us a review. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Carol Holden

Feefo Verified

1 year ago

Christian

Panasonic UK

1 year ago

Hello Carol, Thank you for taking the time to leave us a five-star review. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

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