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Panasonic UK Reviews

Displaying all 2,670 reviews

Trusted Customer

Feefo Verified

1 year ago

Excellent service, good product.

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear you had an excellent experience. We appreciate you taking the time to share. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

An all round excellent service delivery within two days of ordering thank you

Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to leave your positive review. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Lauren Wright

Feefo Verified

Hastings

1 year ago

What Lauren Wright said about Panasonic UK:

No longer will I buy Panasonic

Customer service totally unhelpful over my problem which occurred after the 14 day return period so were nor interested. I have had Panasonic for 50 years and will NO longer support them

Nicki

Panasonic UK

1 year ago

Hello Lauren, Thank you for bringing this to our attention. I'm truly sorry to hear about your recent experience. We understand your frustration. We value you as a customer. Kind regards, Nicki Panasonic UK, a branch of Panasonic Marketing Europe GmbH

Lauren Wright

1 year ago

I have always had Roberts clock radios but as my Panasonic televisions have always been reliable, I tried one of theirs. To start with it didn't have the right serial number for the UK. I found this out after the 14 day return period when this radio kept reverting back to European time so was therefore one hour ahead.. Having got no satisfaction with customer service I sent the radio back at my expense telling them to send it to Europe. I have subsequently purchased a nice bush clock radio which doesn't lie to me when I wake up.

Trusted Customer

Feefo Verified

1 year ago

Damaged product

received a product from Panasonic that arrived damaged, which was both shocking and incredibly inconvenient. To make matters worse, the customer service team showed no real concern and offered no...

Nicki

Panasonic UK

1 year ago

Dear Customer, I was very sorry to read about the damaged product you received - rarely, but occasionally, goods are damaged in transit and, while the damage is outside our control, our goal is to get a replacement item to you as quickly as possible. I believe in this case it was shipped within 2 days of us being made aware of the issue. I hope you are now enjoying your breadmaker - do visit https://experience-fresh.panasonic.co.uk for lots of recipes and ideas of how to make the most of everything it can do. Kind regards, Nicki Panasonic UK

Trusted Customer

1 year ago

Funny old thing Panasonic sent a replacement product and it also was damaged. You could not make this up if you tried

Trusted Customer

Feefo Verified

1 year ago

Shoddy

Paid for express delivery. 2 weeks on from delivery date and Panasonic have no idea where the product is or what's going on. I've been told they need 48 hours to investigate, that then takes us to...

Nicki

Panasonic UK

1 year ago

Please accept my sincere apologies but DHL have returned your order of the AZ100 earphones to us. I have raised you a replacement order today and will do my best to get it delivered to you on Monday. Thank you and kind regards Nicki Ecommerce Manager

Trusted Customer

1 year ago

Thank you. Misunderstood the feedback request as Panasonic overall - not customer service specifically. Rating modified and marked as resolved.

Trusted Customer

Feefo Verified

1 year ago

Nice compact radio has a good sound and can carry it around the house ,have not used all the stations on the radio. Delivery was prompt and it was well packaged.

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful 5-star review. We're delighted to hear you're enjoying the compact radio. We appreciate you taking the time to share your positive experience. Panasonic Customer Care UK

Philip Dixon

Feefo Verified

Newark on Trent

1 year ago

What Philip Dixon said about Panasonic UK:

Great service

excellent and thoughtful, with immediate repayment after I bought the wrong model, and I then upgraded my choice to a larger oven/microwave. This is the 5th Panasonic I have bought, and only one...

Christian

Panasonic UK

1 year ago

Hello Philip, Thank you for sharing your positive feedback about your recent experience with us. We're delighted to hear about your upgrade and trust you are enjoying. We appreciate you taking the time to contact us. Thanks again. Panasonic Customer Care UK

Scott Thompson

Feefo Verified

Ballymena

1 year ago

What Scott Thompson said about Panasonic UK:

Good price, good service.

Good deal, and good, but slow,delivery service. Communication was spot-on, and I knew what stage my order was at, at every stage.

Christian

Panasonic UK

1 year ago

Hi Scott, Thank you for your positive feedback. We really appreciate you taking the time to share your experience. Thanks again, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to leave us your positive review. We really appreciate your feedback. Kind regards, Panasonic Customer Care UK

Brod Rodgers

Feefo Verified

Portsmouth

1 year ago

What Brod Rodgers said about Panasonic UK:

Purchased replacement combo microwave

Brilliant asked for the updated version of my old one. Given details immediately and advised if purchased there was a discount code. Looked around and decided the recommended one was the one I...

Christian

Panasonic UK

1 year ago

Hello Brod, Thank you for your positive feedback. We really appreciate you sharing your experience with us and trust you are enjoying your new microwave. Kind regards, Panasonic Customer Care UK

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