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Panasonic UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,439 reviews

Trusted Customer

Feefo Verified

1 year ago

Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to leave us a positive review. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

Good all round service with quality product.

Best service so far can and delivered on time as promised. Product is of high quality. Although remote control was completely hidden away polyurethane foam so so diffculty to locate where it is.

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful 5-star review! We're thrilled to hear you're pleased with the service and the timely delivery. We're also delighted you're happy with the product quality. We appreciate your feedback. Thanks again! Panasonic Customer Care UK

David

Feefo Verified

Durham

1 year ago

What David said about Panasonic UK:

Greta customer Service helped me in my buying decision.

Unsure about a camera purchase I spoke to their CS team. They were extremely helpful and answered all the Q’s I had. As I had called them directly, they posted a discount code to my basket in the...

Christian

Panasonic UK

1 year ago

Hello David, Thank you for sharing your positive experience with our Customer Service team. We're delighted to hear they were able to provide helpful support with your recent purchase. We appreciate you sharing your feedback. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

Very quick to deliver and keep you informed of all stages

Christian

Panasonic UK

1 year ago

Hello, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

Wonderful service, nice product

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear you're happy with the product. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Douglas Tingle

Feefo Verified

York

1 year ago

What Douglas Tingle said about Panasonic UK:

Great advice and a discount too

Rather than visit my fave retailers I decided to contact Panasonic directly when the TV failed. It was well worth it getting a loyalty discount but I was able to ask questions about interconnections....

Christian

Panasonic UK

1 year ago

Hello Douglas, Thank you for sharing your positive experience with us. We're glad to hear you contacted us. We appreciate you sharing your feedback. Kind regards, Panasonic Customer Care UK

Ceri Carey

Feefo Verified

Carmarthenshire

1 year ago

What Ceri Carey said about Panasonic UK:

Very satisfied

Christian

Panasonic UK

1 year ago

Hello Ceri, Thank you for taking the time to leave us a review. We're glad to hear about your experience with our service. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Charles Smith

Feefo Verified

Basingstoke

1 year ago

What Charles Smith said about Panasonic UK:

Fair treatment.

I needed to return a product that I felt fell below the high standards normally set by Panasonic. They agreed to taking the item back and gave me a prompt refund.

Panasonic Customer Care UK

Panasonic UK

1 year ago

Dear Charles, Thank you for sharing your feedback with us. We appreciate you taking the time to contact us. Kind regards, Panasonic Customer Care UK Panasonic UK

Andy Russell

Feefo Verified

Glasgow

1 year ago

What Andy Russell said about Panasonic UK:

Great machine no Instruction manual

Excellent service brilliant machine. Downside is there is no instruction manual to instruct on how to use all the different modes. Yes we can download a pdf then we have to print out multiple pages...

Panasonic Customer Care UK

Panasonic UK

1 year ago

Hello Andy, Thank you for your kind words about the machine and our service — we’re glad to hear you’re enjoying it overall. We understand your frustration regarding the missing printed manual. As part of Panasonic’s broader environmental commitment, we're working to reduce waste and encourage more sustainable practices, including moving away from printed materials wherever possible. Thank you again for taking the time to share your thoughts. Kind regards, Panasonic Customer Care UK Panasonic UK

Raymond Jackson

Feefo Verified

Worthing

1 year ago

What Raymond Jackson said about Panasonic UK:

Don’t buy Panasonic bread maker

Bought a second bread maker and bread in it didn’t rise properly and edges were burnt and scorched. Took weeks of phone calls and photos to demand a refund. Still not got it. Very poor customer...

Nicki

Panasonic UK

1 year ago

Hello Raymond, Thank you for taking the time to share your experience with us regarding your bread maker. We're truly sorry to hear about this. We appreciate you bringing this to our attention. I can confirm that your refund was initiated on 23/5/25 We value your feedback. Kind regards, Nicki Panasonic UK, a branch of Panasonic Marketing Europe GmbH

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