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Panasonic UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,084 reviews

Trusted Customer

Feefo Verified

1 year ago

Very good compact camera with 30x optical lens

Quality product at a fair price delivered on time. Even without exploring all the camera features I was able to take very clear photos using auto I setting.

Christian

Panasonic UK

11 months ago

Hello, Thank you for your wonderful 5-star review. We're thrilled to hear you're happy with your recent purchase. We appreciate you taking the time to share your positive experience. Kind regards, Panasonic Customer Care UK

Dennis Bouchard

Feefo Verified

Nottingham

1 year ago

What Dennis Bouchard said about Panasonic UK:

Panasonic poor service

As part of the microwave was missing from the appliance which Panasonic sold me I have not been able to use the appliance fully. Panasonic Customer Service states that the tray which was missing, is ...

Nicki

Panasonic UK

11 months ago

Hello Dennis, Thank you for bringing this to our attention. I understand your disappointment regarding the missing part from your appliance. I sincerely regret the inconvenience this has caused. This is a very unusual occurrence (to have missing accessories) but no less frustrating for you. I have asked my colleagues in Customer Care to obtain an accurate date of delivery for the missing rack, if this is not imminent we will look at other solutions for you. Kind regards, Nicki Panasonic UK

Trusted Customer

Feefo Verified

1 year ago

Trust issue with data

Tried to register with Panasonic web site and system that I am already a member of. System didn’t recognise my verified email and kept asking me to sign up as a new customer. Tried doing this but it...

Nicki

Panasonic UK

11 months ago

Thank you for sharing your feedback regarding your recent experience trying to register on our website. We understand your frustration with the login system. We are sorry to hear about the inconvenience this caused. I assure you that we treat GDPR and the security of our customers data extremely seriously. Sincerely, Nicki Panasonic UK, a branch of Panasonic Marketing Europe GmbH

Trusted Customer

Feefo Verified

1 year ago

No more orders

I received a faculty item. I tried to return it and failed. I was put through long blocking telephone call and was refused a return. I was asked for a 2m or less video. I complied and was told a...

Nicki

Panasonic UK

11 months ago

Dear Customer, I'm truly sorry to hear about the difficulties you experienced when trying to return the item. I understand how frustrating this must be. I sincerely regret that your experience fell short of your expectations. Please could you email your videos to me at shopkeeper@eu.panasonic.com and I will forward them to our Customer Care team so that we can resolve this and refund you. We appreciate you bringing this matter to our attention. Kind regards, Nicki Panasonic UK

Trusted Customer

Feefo Verified

1 year ago

Great service

Great ! Delivered on time and very good product!

Christian

Panasonic UK

11 months ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear you were happy with the service. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

Great service.

Christian

Panasonic UK

11 months ago

Hello, Thank you for taking the time to leave us a five-star review. We're delighted to hear you're happy with our service. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Larry

Feefo Verified

Preston

1 year ago

What Larry said about Panasonic UK:

Good value

Good quality product for the price

Christian

Panasonic UK

11 months ago

Hello Larry, Thank you for your feedback on our service. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago

They were on time. They were careful. They were considerate.

Christian

Panasonic UK

11 months ago

Hello, Thank you for your wonderful 5-star review. We're delighted to hear about your positive experience. We truly appreciate you taking the time to share your feedback. Kind regards, Panasonic Customer Care UK

Paul Leaman

Feefo Verified

Great Leighs

1 year ago

What Paul Leaman said about Panasonic UK:

Brilliant new Microwave/air fryer

I purchased a new combination microwave/air fry direct from the manufacturer rather than going through a retailer. It offered a free next day delivery. I was offered a discount of up to 10% if I...

Christian

Panasonic UK

11 months ago

Hello Paul, Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you're happy with both the product and the service you received. We appreciate you choosing us. Kind regards, Panasonic Customer Care UK

Trusted Customer

Feefo Verified

1 year ago