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Panasonic UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,273 reviews

Trusted Customer

Feefo Verified

1 month ago

Poor delivery service

Goods dispatched quickly but delivery by UPS caused the item to arrive a day late and tracking left a lot to be desired

Gentjan Bala

Feefo Verified

1 month ago

What Gentjan Bala said about Panasonic UK:

I’m waiting for four days to be delivered with DHL IT’S BEEN FOUR DAYS NOW. THE DHL IS RUBBISH WAITINGSO LONG

Panasonic Customer Care UK

Panasonic UK

1 month ago

Dear Customer, Thank you for your feedback and I am sorry to hear about the delay of your delivery. Sometimes, regrettably, unforeseen events can interfere with the delivery which results in unwanted delays and uncertain estimated times of arrival. My colleagues have already gotten in touch with the DHL representatives, and they are currently waiting for a response from them with the time or arrival of the parcel. As soon as they receive the response, they will be back in touch with you with an update. Please accept our apologies for the inconvenience and I trust that the matter will be resolved soon. Kind regards, Panasonic customer support team

Trusted Customer

Feefo Verified

1 month ago

Poor customer service and promotion management

I ha no end of problems with both the order and registering the extended warranty. This is a highly inefficient company that has lost control of it's promotions. You will need multiple contacts to...

Panasonic Customer Care UK

Panasonic UK

1 month ago

Dear Customer, Thank you for your feedback and we are sorry to hear about the difficulties you have encountered. Sometimes, technical difficulties can and do occur, however, we always try to remedy them in a timely matter. Due to GDPR regulations, regrettably, we are not allowed to register products on customer's behalf, thus our assistance is limited to offer assistance and guidance. Please accept our apologies for the inconvenience and do let us know what specific problems you have encountered in order for us to further investigate them in case they have not been resolved yet. Kind Regards, Panasonic Customer Support Team

Paul Dolan

Feefo Verified

1 month ago

What Paul Dolan said about Panasonic UK:

Easy & Safe Purchase

highly professional making for any easy choice to buy online direct.

Esmond Downer

Feefo Verified

GBR

1 month ago

What Esmond Downer said about Panasonic UK:

Everything you want and need is at Panasonic.

No issues with purchase, updates, delivery and quality of product. I have always bought Panasonic so I already know the range of products and the good customer services, including warranties.

Trusted Customer

Feefo Verified

1 month ago

On time professional

Trusted Customer

Feefo Verified

1 month ago

Overall Performance poor see comments a

Well managed from point of sale to delivery Unfortunately the HTB250 unit attached to a Panasonic Freely tv has a poor range of volume output and has to operate in excess of 90% of output for...

John Smallman

Feefo Verified

GBR

1 month ago

What John Smallman said about Panasonic UK:

good quick servis ver helpful staff

Trusted Customer

Feefo Verified

1 month ago

Help getting the right kind of phone - and adaptor - for digital upgrade!

I rang Panasonic customer services as I couldn't get my new phone to work on my new digital hub router and had been anxious for some time to have telephone access at home via my landline phoneline as...

Trusted Customer

Feefo Verified

1 month ago

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