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Panasonic UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,085 reviews

Adam Dyson

Feefo Verified

GBR

1 month ago

What Adam Dyson said about Panasonic UK:

Item arrived a week late and damaged, and return took a further week

Bought a microwave on March 30th with Next Day delivery. The item was delivered on April 7th (Next week, not next day). The item arrived damaged. Despite raising this immediately with Panasonic, it...

Panasonic Customer Care UK

Panasonic UK

1 month ago

Hello Adam, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the delay in delivery and the damaged item. We understand how frustrating this experience must have been, especially when you opted for Next Day delivery. We can confirm that the collection of the damaged microwave was completed on April 15th. If you would like to check for any updates regarding your replacement or refund, please feel free to contact us directly at 0344 844 3899, and our team will be happy to assist you further. Once again, we deeply regret the trouble you've faced and appreciate your patience throughout this process. Kind regards, Panasonic Customer Care UK

Amir Monfared

Feefo Verified

GBR

1 month ago

What Amir Monfared said about Panasonic UK:

A great brand deserves a better shopping website.

Panasonic products are top-tier, without a doubt. However, the website for shopping Panasonic products is a bit outdated, weird, and stuck in the past. For example, the order section on my account...

Trusted Customer

Feefo Verified

1 month ago

Product was delivered very quickly.

Chris Wall

Feefo Verified

GBR

1 month ago

What Chris Wall said about Panasonic UK:

Great experience

Prompt and professional

Trusted Customer

Feefo Verified

1 month ago

Problem with sound levels on my new phone.

Given help information that did not meet my needs and suggests that person responding either didn't understand my problem or didn't have the knowledge needed

Panasonic Customer Care UK

Panasonic UK

1 month ago

Hello, Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you’ve experienced with the sound levels on your new phone and that the help information provided didn’t meet your expectations. We understand how frustrating this must have been for you, and we sincerely apologize if we fell short in addressing your concerns effectively. To ensure we can assist you further and resolve this matter as quickly as possible, we kindly encourage you to contact us directly at 0344 844 3899 or visit our official Panasonic support webpage. Our team will be more than happy to provide the dedicated support you need. Kind regards, Panasonic Customer Care UK

Dan

Feefo Verified

GBR

1 month ago

What Dan said about Panasonic UK:

Great wired earphones

Ideal wired earphones. I like the L shape connector as this helps to reduce the earphone wire from strain and breakage, which is ideal for my mini portable DAB I use at gym. Good price and fast...

Trusted Customer

Feefo Verified

1 month ago

Trusted Customer

Feefo Verified

1 month ago

Trusted Customer

Feefo Verified

1 month ago

Breadmaker purchase

Managed to get through on the phone with only a short wait. Very helpful assistants. Gave me a 10% discount as model of breadmaker I wanted wasn't in stock.

Trusted Customer

Feefo Verified

1 month ago

Poor Delivery Service

Good service from Panasonic but pity the delivery was not good. Advised delivery time so made arrangements to ensure we would be there to take delivery but the delivery was an hour earlier and left...

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