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Paddy Pallin Reviews

https://www.paddypallin.com.au/

EXCEPTIONAL

Australia's leading supplier of specialist outdoor & travel gear.

Service

4.9

/5

5

4

3

2

1

3,236

246

34

13

15

3,544

ratings over the past year

Displaying all 15,809 reviews

Trusted Customer

11 years ago

I had numerous emails with a customer service rep after I ordered due to me forgetting…

I had numerous emails with a customer service rep after I ordered due to me forgetting to apply my discount card to my order. The end result was no discount due to the store of origin not activating...

Paddy Pallin

11 years ago

We are so sorry to hear of your experience. Thank you for bringing it to our attention through your feedback. There was obviously some bad internal communication regarding your club discount validity that cause some frustration, and ultimately, you not receiving your entitled discount. We agree, this should have been applied in good faith to begin with. We have organize to refund the price difference (Via Paypal) as soon as possible. Please expect this shortly. Best Regards, The Paddy Pallin team

0

Trusted Customer

11 years ago

Excellent and quick delivery

0

Trusted Customer

11 years ago

Great service

0

Trusted Customer

11 years ago

Very fast service. Excellent. Communication.

0

Trusted Customer

11 years ago

Postage far too slow

Paddy Pallin

11 years ago

Thank you for your feedback! We pride ourselves in our efforts to provide the fastest delivery we can. We are sorry you experienced otherwise and have recently expanded our delivery carrier options to keep our high service level consistent across all our deliveries. Best Regards, The Paddy Pallin team

0

Trusted Customer

11 years ago

Would have been excellent, except product was initially provided in incorrect (ie not as per…

Would have been excellent, except product was initially provided in incorrect (ie not as per order) colour. However, situation was well resolved in the end

0

Trusted Customer

11 years ago

Prompt and reliable as ever

0

Trusted Customer

11 years ago

PP provided good in-store service and when items were not available I was able to…

PP provided good in-store service and when items were not available I was able to purchase what I needed on-line. Great! The items arrived promptly!

0

Trusted Customer

11 years ago

Very helpful when needing assistance.

0

Trusted Customer

11 years ago

prompt

0

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