How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Paddy Pallin Reviews

https://www.paddypallin.com.au/

EXCEPTIONAL

Australia's leading supplier of specialist outdoor & travel gear.

Service

4.9

/5

5

4

3

2

1

3,355

257

38

15

3,680

ratings over the past year

Displaying all 15,457 reviews

Trusted Customer

11 years ago

I found the online ordering fast and efficient

0

Trusted Customer

11 years ago

Had a problem when I ordered the wrong size and returned to Paddy Pallin using…

Had a problem when I ordered the wrong size and returned to Paddy Pallin using my own money to post back, only to have it posted back in the same size that I sent back! Very annoying, took it back to...

0

Trusted Customer

11 years ago

Fantastic service. Fast, efficient and great customer service. Exchange due to sizing issues was no…

Fantastic service. Fast, efficient and great customer service. Exchange due to sizing issues was no problem. Thank you.

0

Trusted Customer

11 years ago

Great top quality product range. However as a price conscious shopper have to be patient…

Great top quality product range. However as a price conscious shopper have to be patient for the sales.

0

Trusted Customer

11 years ago

Delivered on time

0

Trusted Customer

11 years ago

Very prompt delivery, I like dealing with a company like Paddy Pallin because of the…

Very prompt delivery, I like dealing with a company like Paddy Pallin because of the heritage and integrity which the brand holds.

0

Trusted Customer

11 years ago

Took a long time to acknowledge membership, resulting in missing out on sale item.

Paddy Pallin

11 years ago

thank you very much for your feedback we gratefully appreciate all our customer feedback. Once you purchases a membership you are instantly able to take advantage of getting your membership discount. We have asked the website admin team to make this more clear on our website. Also do note that the 10% membership discount does not apply to items already on sale, only to full priced items. Best Regards, The Paddy Pallin team

0

Trusted Customer

11 years ago

I love Paddy Pallin - have ever since I first visited the store in Canberra in…

I love Paddy Pallin - have ever since I first visited the store in Canberra in the 60's when I first got into bush-wlaking

0

Trusted Customer

11 years ago

Good quality products,readily available.

0

Trusted Customer

11 years ago

good service

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo