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Rated
Exceptional

Australia's leading supplier of specialist outdoor & travel gear.

Service
4.9
/5

5

4

3

2

1

3,326

282

30

12

19

3,669

ratings over the past year

Displaying all 12,438 reviews
Trusted Customer
10 years ago
Date of purchase: 05/06/2014
Paddy Pallin were good - sorted out issues with getting stuff to me fairly quickly,…
Paddy Pallin were good - sorted out issues with getting stuff to me fairly quickly, though I did have to ring a couple of times to follow up on where my order items were.
Trusted Customer
10 years ago
Date of purchase: 17/06/2014
In store and online service excellent A special mention for the staff at the Miranda store
In store and online service excellent A special mention for the staff at the Miranda store
Trusted Customer
10 years ago
Date of purchase: 18/05/2014
Quick and knowledgeable service
Trusted Customer
10 years ago
Date of purchase: 21/05/2014
Quick communication and fast shipping.
Trusted Customer
10 years ago
Date of purchase: 09/04/2014
Service was excellent as always. Only complaint is it was on special but out of…
Service was excellent as always. Only complaint is it was on special but out of stock in the Adelaide store. They offered to order it in but could not guarantee the discount would still apply by the...

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Trusted Customer
10 years ago
Date of purchase: 05/06/2014
Always excellent service - in-store & on-line
Trusted Customer
10 years ago
Date of purchase: 02/05/2014
Not impressed. I received email at least 24 hours before I went into store to…
Not impressed. I received email at least 24 hours before I went into store to pick up goods. Staff had trouble locating my purchase and implied that I was somehow at fault
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Paddy Pallin
Paddy Pallin
10 years ago
thank you very much for your feedback. We greatly appreciate all our customers feedback. I am sorry you were unsatisfied with your shopping experience, with store pick up's we do ask to allow a few days before you come in as sometime the chosen store may not have the items ordered in stock and we will need to get it sent in from another one of our PP stores. The last thing we want to do is to make our customer make an unnecessary trip into a store if the item is not ready to be picked up. Once an item arrives to the selected store we email you right away to inform you that your order is here and ready for collection. Best Regards, The Paddy Pallin team
Trusted Customer
10 years ago
Date of purchase: 14/06/2014
Always prompt response and delivery time on line
Trusted Customer
10 years ago
Date of purchase: 14/06/2014
Prompt service, rapid turnaround in swapping for the correct size.
Trusted Customer
10 years ago
Date of purchase: 19/06/2014
This was an online purchase. Website easy to navigate
About Paddy Pallin
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!
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109 Station Rd, Seven Hills, New South Wales, 2147, Australia
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About Paddy Pallin
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!