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packed Reviews

Group holidays handled

Service
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ratings over the past year

packed is no longer an active Feefo customer
Displaying all 84 reviews
SG
Steven Goostrey
3 years ago
Date of purchase: 22/01/2022
What Steven Goostrey said about packed:
Val Thorens ski trip
Booking the trip was quite effortless, we gave our preferences for resort, accommodation style and numbers and were given a range of chalet options. Chalet was great, ski rental shop and supermarket...

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BB
Beth Bosley
3 years ago
Date of purchase: 15/01/2022
What Beth Bosley said about packed:
Very helpful made the whole process of organising a holiday for 30 stress free! Well as much as it could of been with covid! Supportive always on hand to answer any queries. Payment system is great,...

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Trusted Customer
3 years ago
Date of purchase: 08/01/2022
Amazing service and a great holiday
It looked doubtful as to whether France would allow British tourists to travel again but Packed kept us updated with the news and advised us on the best options. We're so happy with the service and...

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SP
Sparrow
London
4 years ago
Date of purchase: 15/03/2020
What Sparrow said about packed:
Excellent customer service
Excellent customer service. Really easy, accessible website. Whatsapp chat was super helpful and made life so much easier for questions and queries on payment/ logistics etc. Then Covid hit the...

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DW
David Williams
4 years ago
Date of purchase: 14/03/2020
What David Williams said about packed:
Great service from start to finish
packed have been great from start to finish. The trip was really easy to organise and then after it was cancelled due to Coronavirus, they made the refund process completely painless. Thanks for all...

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AD
Anna Drury
4 years ago
Date of purchase: 28/03/2020
What Anna Drury said about packed:
Brilliant - Cannot fault the team!
Sadly we never made it on our ski trip to Tignes - Covid happened the weekend before France shut its borders! The team at packed have been fantastic (especially Ed who dealt with our large party)....

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SP
Simon Prince
5 years ago
Date of purchase: 29/01/2020
What Simon Prince said about packed:
Excellent service and effortless for me
The whole thing was very smooth and effortless and it was really handy to have Packed on whatsapp meaning you could as a question anytime and it was fairly informal too! I will definitely be...

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Trusted Customer
5 years ago
Date of purchase: 20/01/2020
So helpful! Got back to me in a day with several options
They were so helpful and quick to respond. Provided me with a variety of options that were so nice and everything sorted.
OS
Oliver Salisbury
5 years ago
Date of purchase: 11/01/2020
What Oliver Salisbury said about packed:
Excellent
Excellent service, very responsive and knowledgeable. Second time using these guys and all has gone well both times. Definitely recommend, see you again next year!
Trusted Customer
5 years ago
Date of purchase: 14/01/2020
TOP customer service!!!
I approached Packed with a work project, searching for a Ski trip for 50 people. Right from the beginning the customer service was super, within a couple of days I had 2 trips that fitted the...

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About packed
packed is a chat-based group travel business. We chat to customers in WhatsApp or Messenger and provide highly personalised and authentic holidays for groups of four or more. Using a combination of technology and real human travel planners, we are restoring human interaction to an otherwise hard to navigate online travel booking space.
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Kemp House, 160 City Road, London, Greater London, EC1V 2NX, United Kingdom
Why trust Feefo reviews?

About packed
packed is a chat-based group travel business. We chat to customers in WhatsApp or Messenger and provide highly personalised and authentic holidays for groups of four or more. Using a combination of technology and real human travel planners, we are restoring human interaction to an otherwise hard to navigate online travel booking space.