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Outbacker Insurance Reviews

Rated
Exceptional
Service
4.9
/5
Product
0
/5

5

4

3

2

1

63

2

0

0

2

67

ratings over the past year

Displaying all 989 reviews
Trusted Customer
21 hours ago
Date of purchase: 30/11/2024
friendly and helpful
Spencer dealt with my query quickly and efficiently
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Trusted Customer
2 days ago
Date of purchase: 26/06/2025
Muy bien
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Trusted Customer
17 days ago
Date of purchase: 09/06/2025
Excellent service
Great - friendly and efficient
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MW
Molly White
minehead
1 month ago
Date of purchase: 11/09/2023
What Molly White said about Outbacker Insurance:
Fantastic company
Fantastic company. So helpful in an emergency. Really recommend them.
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Trusted Customer
2 months ago
Date of purchase: 22/04/2025
Very helpful and looked into every option I was interested in!
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Social Media Team
Outbacker Insurance
2 months ago
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided! I also wanted to thank you on behalf of Outbacker for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
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Trusted Customer
2 months ago
Date of purchase: 20/02/2025
Clear concise advice!
Super clear in his advice. Made sure I understood everything. Super kind and very informative!
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Trusted Customer
2 months ago
Date of purchase: 07/04/2025
very clear, helpful and knowledgeable....well done for having such good staff and a credit to your
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AH
Agnes Hammer
2 months ago
Date of purchase: 05/08/2024
What Agnes Hammer said about Outbacker Insurance:
Thanks Adrian
Adrian has been a great help. Quick with his responses, clear with his instructor, extending my existing insurance smoothly.
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Trusted Customer
3 months ago
Date of purchase: 10/01/2025
Refund
Anca was very helpful, fast and efficient when helping me with my request to refund the remainder of my policy, as my trip had to end early
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Trusted Customer
3 months ago
Date of purchase: 25/03/2025
Excellent customer service
Bradley was excellent. I couldn’t amend the policy in the way I wanted online so called customer service and Bradley managed to provide the policy I needed, signed me up to the loyalty club and saved...

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Social Media Team
Outbacker Insurance
3 months ago
Thank you for reviewing our services, we’ll pass your feedback onto Bradley to let him know you are happy with the service he provided. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers. As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include: Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc). Free to enter monthly prize draws including prizes from a free coffee at Costa to a free holiday for a family. Up to 20% off any insurance you take directly from us. Already a member? We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits! You can access the club at https://www.outbackerinsurance.com/club/
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About Outbacker Insurance
Our Outbacker product range has been designed to reduce the price of travel insurance without cutting down on the cover. We do this by not accepting travellers over the age of thirty-nine. You wont have to subsidise the premiums of those who may be more of a risk as you do on some other policies. (the elderly don't subsidise your motor premiums, why should you subsidise their travel!) In addition we do not have the high costs of a call centre; our policies are only available direct, online, meaning we can pass these savings on to you.
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Kings Court, London Road, Stevenage, Hertfordshire, SG1 2NG, United Kingdom
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About Outbacker Insurance
Our Outbacker product range has been designed to reduce the price of travel insurance without cutting down on the cover. We do this by not accepting travellers over the age of thirty-nine. You wont have to subsidise the premiums of those who may be more of a risk as you do on some other policies. (the elderly don't subsidise your motor premiums, why should you subsidise their travel!) In addition we do not have the high costs of a call centre; our policies are only available direct, online, meaning we can pass these savings on to you.