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Össur Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ossur | Feefo

Displaying all 2,665 reviews

Trusted Customer

3 years ago

Date of purchase: 25/08/2021

Great product & speedy delivery,

Product reviews

Trusted Customer

3 years ago

Date of purchase: 24/08/2021

Great

I had surgery for achilles tendon rupture and couldn't get an extra liner for my nhs supplied ossur boot so l ordered through ossur website direct, perfect exact same item arrived within a day by...

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Product reviews

Sarah Diacono

3 years ago

Date of purchase: 23/08/2021

What Sarah Diacono said about Össur:

Quick and efficient

Easy website to purchase from, extremely prompt delivery.

Product reviews

Guest

3 years ago

Date of purchase: 07/08/2021

What Guest said about Össur:

Absolutely excellent in every way

Excellent delivery time, product quality more than exceeds the comprehensive description. Quality is excellent, and is well made with quality materials. I thoroughly endorse this product and am...

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Product reviews

Guest

3 years ago

Date of purchase: 19/08/2021

What Guest said about Össur:

Helpful, quick & friendly

Always v helpful, quick & friendly to respond.

Product reviews

Trusted Customer

3 years ago

Date of purchase: 19/08/2021

Very helpful and professional.

Second one I bought. Very quick next day delivery. Have been very helpful over the phone in past, and quick to answer queries. Returns and refunds handled well. Reliable firm with good product and...

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Product reviews

Philip Cotterill

3 years ago

Date of purchase: 04/08/2021

What Philip Cotterill said about Össur:

Excellent product but the refund process is slow.

Still waiting for my refund on an item returned 11 days ago.

Customer Care

Össur

3 years ago

Thanks for getting in touch with us. I am sorry to hear about this. I have investigated and actioned a refund. I hope this closes the matter - and again - I apologise you have had to chase.

Philip Cotterill

3 years ago

Following my complaint, Ossur acted extremely quickly to rectify the problem. 10 out of 10 for their response, and I am very happy with the correct product that I have now obtained. I thank Ossur for allowing me to return the wrong product that I ordered in error.

Product reviews

Trusted Customer

3 years ago

Date of purchase: 14/08/2021

Easy to order. Came quickly.

Great. Ordered with no problems and they came quickly and safely.

Product reviews

Christine Manning

Colchester

3 years ago

Date of purchase: 02/08/2021

What Christine Manning said about Össur:

Fabulous online purchase swift delivery beautifully packaged

5* online shop

Customer Care

Össur

3 years ago

Lovely feedback - thank you

Christine Manning

3 years ago

You deserve it not sure why others have issues it’s been incredibly easy to walk in this I can see not be grateful I found you online 🙏

Product reviews

Guest

West Lothian

3 years ago

Date of purchase: 11/08/2021

What Guest said about Össur:

Good price, exact replacement, 3 days delivery 👌

Good price. Googled names from labels and over the moon to find original manufacturer to get replacement. Wash them on 30* quick 15 minute cycle and leave on a chair to dry. Superb to be zbld to...

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Customer Care

Össur

3 years ago

Thanks for this lovely feedback. We appreciate it.

Product reviews

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About Össur

The Össur Webshop offers a range of orthotic solutions online, building on the global reputation of Össur as a leading manufacturer and distributer of non-invasive solutions. The Webshop is the only retail avenue provided by the business, offering a range of braces and supports to the general public.

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08450 064 040

Unit No. 1, S:Park, Hamilton Road, Stockport, Greater Manchester, SK1 2AE, United Kingdom

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Össur Reviews

Elastic Thumb SplintMore reviews of this product (85)View product websiteExactly as advertised & well packaged. Same as given by NHS

Rebound Walker Boot Liner (Boot Not Included)More reviews of this product (9)View product websiteExact same liner as was given through nhs arrived within a day

Even Up for Walker BootsMore reviews of this product (121)View product websiteExactly what I needed. Adjustable so you can use with a variety of different shoe heights to achieve even heights between both feet when wearing a walker boot. Looks surprisingly good, is very...Read all

Iceross® Prosthesis BagsMore reviews of this product (59)View product websiteExcellent, outstanding , totally fit for lots of different purposes.

Foot-Up® Shoeless for Drop FootMore reviews of this product (51)View product websiteCan't move safely without the Ossur foot up which helps my foot drop. With shoes or without Ossur has both solutions. Didn't get on with FENS. With Ossur foot up don't need FENS. Brilliant.

Rebound Foot-Up® for Drop FootMore reviews of this product (26)View product websiteMy second one. Easy to wear with all sorts of footwear with extra 'buttons' you can attach almost to any shoe or sandal with a bit of ingenuity. Buying extra 'buttons' was very costly due to £20+...Read all

Unloader One® Silicone Calf LinerMore reviews of this product (4)View product websiteA good replacement product.

Unloader One® Doeskin Thigh LinerMore reviews of this product (2)View product websiteA very good replacement product.

Iceross® Clean and Simple Lubricant SprayMore reviews of this product (161)View product websiteIt always works well. I use it every day

Formfit® Walker BootMore reviews of this product (24)View product websiteI hope as given an NHS heavy boot I just couldn’t walk in it this boot has been amazing lightweight no rocking and much better supported than my NHS product Ive also been in a wheelchair for the...Read all

Formfit® Walker Replacement LinerMore reviews of this product (58)View product websiteEssential to swap and wash in my opinion. Not too expensive, worth it's weight in gold. Clean and fresh. 8 weeks I am in one of these, no way 1 unwashed liner is a good idea for that length of time.

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