Absolutely appalling! I sent order to my local dealer who did not respond despite further e-mails and a phone call. After about 4 weeks I contacted the company directly and was told they could not...
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Colleen
OSCAR Pet Foods Ltd
4 years ago
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we're really sorry we've not been able to meet your expectations on this occasion.
Trusted Customer
4 years ago
I have no complaint against the company - it's your dealer who has no customer relation skills. This has happened on several occasions and once, when I complained directly to the company, you sent me my order by next day delivery which was excellent. This time, however, I was told that you were unable to do it again without the dealer's permission.
Product reviews
Date of purchase: 24/04/2021
0
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Abigail McEwan
Feefo Verified
London
4 years ago
What Abigail McEwan said about OSCAR Pet Foods Ltd:
The descriptions and choice are easy to read and navigate on the website.
The ordering process is easy.
Delivery is swift.
No fuss. Straightforward and exactly matches my dog's dietary requirement.
I...
Really pleased with the turnaround after I ordered the dog food as I’d run really low , literally ordered one day and got it within 48hours , absolute lifesaver .
Product reviews
Date of purchase: 04/08/2021
2
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Heidi Thompson
Feefo Verified
4 years ago
What Heidi Thompson said about OSCAR Pet Foods Ltd:
Our nationwide network of Local Nutritional Advisors delivers an exciting range of nutritious pet foods, tasty treats, toys, healthcare and pet accessories safely to your door.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our nationwide network of Local Nutritional Advisors delivers an exciting range of nutritious pet foods, tasty treats, toys, healthcare and pet accessories safely to your door.
