How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Original Diving Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

8 years ago

Great holiday in the Philippines

Great service as usual

Neill Ghosh

Original Diving

8 years ago

Thank you very much for taking the time to provide feedback. I am delighted that the service was great and I will pass on your kind words to Louisa. Thank you for allowing us to help with all of your diving adventures; we don't take it for granted!

Product reviews

Date of purchase: 19/05/2017

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Original Diving:

Great attention paid to all the little details to make it a really special experience

Neill Ghosh

Original Diving

9 years ago

Thank you very much for taking the time to provide feedback. It is much appreciated. For a company that says these are just the sort of words I like to hear! We really appreciate you allowing us to help with your travels.

Product reviews

Date of purchase: 07/04/2017

0

Trusted Customer

Feefo Verified

9 years ago

Excellent diving travel specialists

Louisa is a trusted advisor on the best dive destinations. She provides great advice tuned to my style of traveling and diving. Original Diving provides faiir prices for a premium product and...

Neill Ghosh

Original Diving

9 years ago

Thank you very much for taking the time to provide feedback. It is much appreciated and I am delighted to hear that you have received such good advice from Louisa. I have worked with her for many years and she is excellent.

I hope we will be able to help with many more diving adventures.

Product reviews

Date of purchase: 17/03/2017

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Original Diving:

Fundu Lagoon

Fabulous trip with my daughter - her first diving expedition. Everything we could have wished for - our Shangri La!

Neill Ghosh

Original Diving

9 years ago

Thank you very much for taking the time to provide feedback. It is very much appreciated and I am delighted to hear that your daughter's first diving expedition was such a success. Having been to Fundu myself, I can see why you liked it so much. We can't ask for much better feedback than people finding their Shangri-La.

Product reviews

Date of purchase: 10/02/2017

0

Trusted Customer

Feefo Verified

9 years ago

Excellent service by Original Diving

Excellent service, excellent holiday

Neill Ghosh

Original Diving

9 years ago

Thank you very much for taking the time to provide feedback. I am delighted to hear that both the service and holiday were excellent! I will pass on your kind words to the team.

Date of purchase: 27/01/2017

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Original Diving:

First Class Service

Great service from start to finish - all parts of the holiday went to plan. It was a 2 island trip and all travel arrangements went smoothly and both accommodation were fab - especially Amun Ini on...

Neill Ghosh

Original Diving

9 years ago

Thank you very much for taking the time to provide feedback. It is much appreciated and I am delighted that the service you received was excellent. I will pass on your kind words to the team.

Living in Australia shouldn't stop us helping with your trips! We offer lots of destinations near you.

Thank you for allowing us to help with your adventures.

Product reviews

Date of purchase: 16/01/2017

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Original Diving:

Good service and communication

Services provided by Original Diving was excellent, no complaints Perhaps the postal packages are not necessary (only emails)

Neill Ghosh

Original Diving

9 years ago

Thank you very much for taking the time to provide feedback. I am delighted to hear that the service provided by the team was excellent. On the postage, we are in the process of launching an app and all of our documents will be sent out on that rather than post though people will have the option of post if they like. So, we are addressing that issue!

Product reviews

Neill Ghosh

Original Diving

9 years ago

I very much appreciate the feedback and will discuss this with the team and with the crew on Sula. I travelled on Sula myself a couple of years ago on a research trip and had an incredible trip though I do recognise the truth in much of your feedback. It is certainly not a luxury boat and needs to be sold in the right way and I agree, that if they are motivated, they could certainly improve the boat. The most worrying bit for me is the disappearance of Pierre! And without explanation.

When we first started working with Sula after my trip, they were very much the only operator but I do know there are others starting up.

If you would like to discuss this further with me, please don't hesitate to contact me on neill@originaltravel.co.uk.

Date of purchase: 25/11/2016

0

TC

Trusted Customer

Feefo Verified

Connecticut, USA

9 years ago

What Trusted Customer said about Original Diving:

Service responsive, attentive, timely- excellent service. Everything met or...

Service responsive, attentive, timely- excellent service. Everything met or exceeded our expectations.

Neill Ghosh

Original Diving

9 years ago

Thank you very much for taking the time to provide feedback. It is very much appreciated and I am delighted to hear that everything met or exceeded your expectations (though I would rather everything exceeded!). Thank you for allowing us to help with your adventures.

Product reviews

Date of purchase: 26/11/2016

0

Original Diving Reviews

Your recent holiday with Original DivingMore reviews of this product (41)View product websiteDiving excellent as was accommodation and staff.

Your recent holiday with Original DivingMore reviews of this product (15)View product websiteGreat diving with organizations that were high on safety and took really good care of us

Your recent holiday with Original DivingMore reviews of this product (7)View product websiteExcellent, but challenging, diving in the Galapagos. The Galapagos Sky live aboard offered excellent diving operations, very good food, and adequate cabins.

Your recent holiday with Original DivingMore reviews of this product (15)View product websiteFabulous trip with my daughter - her first diving expedition. Everything we could have wished for - our Shangri La!

Your recent holiday with Original DivingMore reviews of this product (41)View product websiteWe had a great time on our 2 island trip to the Phillipines. All travel arrangements ran smoothly and the accommodation on both island was fab but especially Amun Ini on Bohol which was brilliant.

Your recent holiday with Original DivingMore reviews of this product (41)View product websiteSpirit of Freedom was outstanding!

Your recent holiday with Original DivingMore reviews of this product (4)View product websiteI have several complaints re: Sula and its operations. Overall I had an average experience onboard the Sula due to 3 factors: the bad weather (which nobody is responsible for), the various...Read more

Your recent holiday with Original DivingMore reviews of this product (41)View product websiteSee previous comments.....

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?