The ability to easily order by mobile phone is poor to say the least, I was not able to enter the discount code offered to me on another screen, then when I wrote to customer services asking about a...
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shiraz butt
OptiBiotix Online
3 years ago
We are sorry to hear you had an issue on your mobile phone.
Please note we have moved to a different courier the week you ordered the product so apologise there was a 2 day delay.
Unfortunately as well as a seriously disappointed shareholder, I have now become a seriously disappointed customer.
Having noticed the delivery address was incorrect after I ordered, I immediately...
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shiraz butt
OptiBiotix Online
3 years ago
Hi, unfortunately you have input a completely different address yourself and we shipped the product the same day due to our fast service. We appreciate that the product works for you and nevertheless will try and help you through our own email portal.
Thanks
Date of purchase: 14/10/2022
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Francis Doyle
Feefo Verified
3 years ago
What Francis Doyle said about OptiBiotix Online:
Order not delivered
shiraz butt
OptiBiotix Online
3 years ago
Hi, we have responded to you on the 27th and provided a tracking link - It is still on it's way however we did despatch on time. Unfortunately it is taking some time with the courier. We apologise for any inconvenience here and are hopeful your package will arrive soon.
Thanks
Product reviews
Date of purchase: 03/10/2022
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Norman Lowe
Feefo Verified
3 years ago
What Norman Lowe said about OptiBiotix Online:
Fast delivery of a First Class product from a trusted provider. Extremely satisfied with the product and would highly recommend it.
Product reviews
Date of purchase: 01/10/2022
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Colin Peters
Feefo Verified
56 Holbein House London SW1W 8NJ UK
3 years ago
What Colin Peters said about OptiBiotix Online:
The product was less than satisfactory. Not only did it not live up to its promise to make me feel replete for a meal but it gave me severe diarrhoea on the three occasions on which I took it and I...
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Product reviews
Date of purchase: 23/09/2022
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Christine Livingston
Feefo Verified
3 years ago
What Christine Livingston said about OptiBiotix Online:
Good service and good products. If only the products were a little cheaper I would give this a 5 star rating. I always have to wait for an offer or small discount before I can afford to go ahead with...
The parcel was despatched on 18 Sep 2022, but the status in Royal Mail system is still reflected as “In Transit”.
This is the 1st time I purchased online from you and have a rude shock that your team...
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shiraz butt
OptiBiotix Online
3 years ago
HI Karen - We hope you are well. We did communicate back to you numerous times that we despatched on time to your destination in Singapore, however Royal Mail unfortunately were on strike which isn't in our control. Our records show you received the order and we can only apologise on behalf of the courier. It was out of our control in the current climate and we hope nevertheless you enjoy the products.
I ordered in july, received in August and product is dated best before july 2022. Bro, u just gave me clearance items that is way past the best before date.
Product reviews
Date of purchase: 26/07/2022
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Anthony Thackray
Feefo Verified
3 years ago
What Anthony Thackray said about OptiBiotix Online:
We specialise in Prebiotics (Weight management products with our patented ingredients) and Probiotics (proven to reduce cholesterol and BP with no side effects)
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in Prebiotics (Weight management products with our patented ingredients) and Probiotics (proven to reduce cholesterol and BP with no side effects)
