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Online Pound Store Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,930 reviews

HELEN TASKER

Feefo Verified

GBR

14 days ago

What HELEN TASKER said about Online Pound Store:

as above the delivery needs looking into, very late and driver dumped it

the store is fine but the delivery needs looking into. that was very late and the driver just dumped it on the step didnt even knock.

Product reviews

Date of purchase: 12/05/2026

Trusted Customer

Feefo Verified

15 days ago

Bang on service

Excellent, easy to find on the site, ordered and received within two days.

Date of purchase: 11/05/2026

Sharon Gilmour

Feefo Verified

GBR

15 days ago

What Sharon Gilmour said about Online Pound Store:

TERRIBLE

Shocking!! It has taken nearly 2weeks for a delivery!!!!

OPS TEAM

Online Pound Store

15 days ago

Hi Sharon, You are completely right to be frustrated, and I am incredibly sorry. A two-week wait with the order still stuck in transit is completely unacceptable. We experienced a dispatch delay on our end, which has unfortunately been compounded by a major hold-up within the courier network. As discussed in our emails, we'll be in touch with an immediate resolution pending the courier's update. Best wishes, OPS

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

16 days ago

Great shop

Items as described, great delivery, would recommend to anyone

Product reviews

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

16 days ago

Brilliant

Wonderful delivery from a very nice man very happy with the service

Date of purchase: 10/05/2026

PENNY Hoey

Feefo Verified

16 days ago

What PENNY Hoey said about Online Pound Store:

Increiballs scent refills

They had exactly what I wanted, are reasonably priced and delivery was quick

Date of purchase: 10/05/2026

Trusted Customer

Feefo Verified

17 days ago

Great value for money

Great value for money. Delivered quickly. Packaged robustly.

Product reviews

Date of purchase: 09/05/2026

Trusted Customer

Feefo Verified

18 days ago

Very happy

Easey ordering process speedy delivery well packaged

Product reviews

Date of purchase: 09/05/2026

A M Mills

Feefo Verified

GBR

18 days ago

What A M Mills said about Online Pound Store:

Great

Lovely service. Good site lots of products. Good choice

Product reviews

Date of purchase: 09/05/2026

Tina Bevan

Feefo Verified

GBR

18 days ago

What Tina Bevan said about Online Pound Store:

Bad packing

If it wasn't for the packing it would be 5 stars . I am not happy with the way that toiletries are just randomly thrown in with food stuff, no effort is made to even stand bottles etc upright so...

OPS TEAM

Online Pound Store

16 days ago

Hi Tina, Thanks for the honest feedback and for sticking with us. You're spot on, there's no excuse for messy packing. We actively review our packing processes, so I've passed your comments straight to the warehouse team today for review, as we always want the best experience for our customers. We really appreciate you calling it out so we can keep an eye on it. Glad the rest of the order was great, and we'll make sure the next one is handled with much more care. Best wishes, OPS

Product reviews

Date of purchase: 08/05/2026

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