I have only received half my order. The 2nd parcel is missing
OPS TEAM
Online Pound Store
3 days ago
Hi Pauline,
Thanks for taking the time to leave your feedback.
A member of our customer service team has reached out with an immediate resolution regarding your 2nd parcel that was damaged in transit.
Please reply at your earliest convenience so that we can get this resolved for you as soon as possible.
Should you have any issues or questions in the future, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113.
We sincerely apologise for the inconvenience caused.
Kind regards,
OPS
Date of purchase: 25/09/2026
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Mrs Sharon E Dixon
Feefo Verified
5 days ago
What Mrs Sharon E Dixon said about Online Pound Store:
Find nearly every order arrives fast & everything is in the order, if anything is out of stock you know what it is before your order is sent out, they are getting new items in nearly every time i do...
Easy to order and pay not long to wait for goods to arrive, well and safely packed
Thank you
Product reviews
Date of purchase: 24/09/2026
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VALERIE SMITH
Feefo Verified
6 days ago
What VALERIE SMITH said about Online Pound Store:
Fast service. packaged well.Good commu nication.Would recommend.
Product reviews
Date of purchase: 17/09/2026
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Laura Street
Feefo Verified
6 days ago
What Laura Street said about Online Pound Store:
Missing items.
OPS TEAM
Online Pound Store
6 days ago
Hi Laura,
Thanks for leaving your feedback, and we're sorry to hear that items were missing from your order.
A member of our customer service team has reached out to gather more information and offer a resolution. Please reply at your earliest convenience.
In future, should you have any issues or questions, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
Date of purchase: 23/09/2026
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JOYCE HELEN BOLDERO
Feefo Verified
GBR
7 days ago
What JOYCE HELEN BOLDERO said about Online Pound Store:
All of it. It's the only place I was able to get my purchase from. It's the only treat my dog will eat. You should have seen her face when I opened the package.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.