Packing of my order was incompetent and chaotic that caused leakage and damage. Very disappointed and frustrating, will probably not shop again with Online Pound Store.
OPS TEAM
Online Pound Store
1 month ago
Hi there,
We are so sorry to hear about the state of your delivery and apologise for the frustration caused by the poor packaging.
A member of our customer service team has just reached out to you directly via email to gather a few more details so we can get a full resolution sorted for you right away.
Best regards,
OPS
As a Severely Disabled person with severe sight impairment i have to rely on the use of online shopping, and after a 6 month search they had my Simple Unscented Deodorant at an affordable price.
And...
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OPS TEAM
Online Pound Store
1 month ago
Hi Julie,
Thank you so much for taking the time to leave such a lovely review!
We are so glad we could help you track down your Simple Unscented Deodorant at a great price, and even happier to hear that your order arrived so quickly. Knowing our service makes online shopping easier for you means the absolute world to our team.
Thank you for your support, and we look forward to packing your next order for you soon!
Warmest regards,
OPS
Product reviews
Date of purchase: 16/08/2026
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Christopher Mackenzie
Feefo Verified
GBR
1 month ago
What Christopher Mackenzie said about Online Pound Store:
It was really good.will shop again
Product reviews
Date of purchase: 14/08/2026
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Pepperpotsmylove
Feefo Verified
GBR
1 month ago
What Pepperpotsmylove said about Online Pound Store:
My go to as a returning customer always swift delivery and excellent products
Product reviews
Date of purchase: 09/08/2026
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Rebekah Culver
Feefo Verified
GBR
1 month ago
What Rebekah Culver said about Online Pound Store:
The package took far too long to be dispatched. I would expect it to be packed and sent in a couple of days, not 5. Then the courier was unreliable.
Having said that, I was very pleased with my...
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OPS TEAM
Online Pound Store
1 month ago
Hi Rebekah, Thank you for taking the time to leave a review.
We sincerely apologise for the delay in getting your order dispatched. A 5-day dispatch time is definitely longer than our usual standard, and we completely understand your frustration regarding the wait and courier performance. We’re actively addressing our dispatch times to ensure orders move out much faster moving forward.
That being said, we’re delighted to hear that you were pleased with the quality and packaging of your items once they arrived! We truly appreciate your feedback and hope to provide you with a much faster, seamless service next time.
Best regards,
OPS
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.