Merchant Logo

One Tree Travel Reviews

Rated
Exceptional

Protect your travel to plant our future

Service
4.7
/5

5

4

3

2

1

81

17

3

0

1

102

ratings over the past year

Displaying all 133 reviews
AN
Angela
Manchester
1 day ago
Date of purchase: 07/07/2025
What Angela said about One Tree Travel:
Extremely helpful, knowledgeable and polite
Merchant Logo
Rosie
One Tree Travel
14 hours ago
Hi Angela, Thanks so much for your kind words! We're glad to hear you found our service helpful, knowledgeable and polite. Safe travels, Rosie
Trusted Customer
1 day ago
Date of purchase: 08/07/2025
Travel insurance for those with medical conditions
Excellent call staff that when through the questions and options clearly. Took time to understand the requirements and discuss options
Merchant Logo
Rosie
One Tree Travel
14 hours ago
Hi, Thank you so much for your feedback! We're really pleased to hear that our call agents were able to clearly guide you through the process and take the time to understand your needs. Safe travels, Rosie
Trusted Customer
14 days ago
Date of purchase: 24/06/2025
Good product and cost
Their site was easy to follow and the product and cost very reasonable
Merchant Logo
Rosie
One Tree Travel
12 days ago
Hi, Thank you for your 5-star review! We're delighted to hear that you found our website user-friendly and our product and pricing reasonable. Safe travels, Rosie
MA
Marie
15 days ago
Date of purchase: 24/06/2025
What Marie said about One Tree Travel:
A good service
Very informative, if unsure repeated questions so as to make sure info given correct Not the cheapest or the dearest but comparing like for like best option for us
Merchant Logo
Rosie
One Tree Travel
14 days ago
Hi Marie, Thank you for your thoughtful review! We're glad you found our service informative and clear. Great to hear we were the right fit for your needs! Best wishes, Rosie
AN
Ann
East Grinstead
17 days ago
Date of purchase: 18/06/2025
What Ann said about One Tree Travel:
Good service, well done
Pleasant helpful lady on the phone, much appreciated as I am elderly and need to make notes to help me!
Merchant Logo
Rosie
One Tree Travel
16 days ago
Hi Ann, Thank you for taking the time to leave us a review! We're pleased to hear that you were happy with our service! Best wishes, Rosie
JA
James
Glasgow
19 days ago
Date of purchase: 13/06/2025
What James said about One Tree Travel:
Great professional service
Agents very helpful and knowledgeable about illnesses and medications making communication so much easier, as I find it difficult to pronounce medications etc. nice staff
Merchant Logo
Rosie
One Tree Travel
19 days ago
Hi James, Thank you for your kind review! We're glad our team could make communication easier and provide the support you needed. Safe travels, Rosie
Trusted Customer
28 days ago
Date of purchase: 11/06/2025
Excellent service
Excellent, nothing was a problem for the staff I talked too over two days
Merchant Logo
Rosie
One Tree Travel
27 days ago
Hi, Thank you for taking the time to leave us a 5-star review! We're delighted to hear the process went smoothly for you and that you found our service excellent! Best wishes, Rosie
Trusted Customer
1 month ago
Date of purchase: 06/06/2025
Easy to purchase travel insurance
Easy to use website with quote options at different levels of cover. Just purchased so no experience of a claim.
Merchant Logo
Rosie
One Tree Travel
29 days ago
Hi, Thank you for taking the time to leave us a review! We're pleased to hear you found our website easy to use and found the cover you were looking for. Safe travels, Rosie
JO
Jodi
Keynsham
1 month ago
Date of purchase: 02/06/2025
What Jodi said about One Tree Travel:
Have used several times and would recommend to my friends.
Proffessional, friendly, nothing to much trouble. Explained everything, answered any questions.
Merchant Logo
Rosie
One Tree Travel
1 month ago
Thank you for this lovely review, Jodie! And thank you for your continued support, we're so glad to hear you've had consistently positive experiences with us! Safe travels, Rosie
HE
Helen
Surrey
1 month ago
Date of purchase: 30/05/2025
What Helen said about One Tree Travel:
Very helpful thorough staff
About One Tree Travel
We are on a mission to redefine travel insurance, promoting responsible tourism and partnering with like-minded companies that share our commitment to the planet and community. Through our partnership with Ecologi, a leading environmental organisation, we will ensure that at least one tree is planted for every policy sold, contributing to reforestation efforts, carbon sequestration, and biodiversity conservation. Each policy purchased becomes a step towards a greener, more sustainable future. One Tree Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.
Read all
58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About One Tree Travel
We are on a mission to redefine travel insurance, promoting responsible tourism and partnering with like-minded companies that share our commitment to the planet and community. Through our partnership with Ecologi, a leading environmental organisation, we will ensure that at least one tree is planted for every policy sold, contributing to reforestation efforts, carbon sequestration, and biodiversity conservation. Each policy purchased becomes a step towards a greener, more sustainable future. One Tree Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.