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One Tree Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/one-tree-travel | Feefo

Displaying all 133 reviews

Angela

Manchester

1 day ago

Date of purchase: 07/07/2025

What Angela said about One Tree Travel:

Extremely helpful, knowledgeable and polite

Rosie

One Tree Travel

14 hours ago

Hi Angela, Thanks so much for your kind words! We're glad to hear you found our service helpful, knowledgeable and polite. Safe travels, Rosie

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Trusted Customer

1 day ago

Date of purchase: 08/07/2025

Travel insurance for those with medical conditions

Excellent call staff that when through the questions and options clearly. Took time to understand the requirements and discuss options

Rosie

One Tree Travel

14 hours ago

Hi, Thank you so much for your feedback! We're really pleased to hear that our call agents were able to clearly guide you through the process and take the time to understand your needs. Safe travels, Rosie

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Trusted Customer

14 days ago

Date of purchase: 24/06/2025

Good product and cost

Their site was easy to follow and the product and cost very reasonable

Rosie

One Tree Travel

12 days ago

Hi, Thank you for your 5-star review! We're delighted to hear that you found our website user-friendly and our product and pricing reasonable. Safe travels, Rosie

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Marie

15 days ago

Date of purchase: 24/06/2025

What Marie said about One Tree Travel:

A good service

Very informative, if unsure repeated questions so as to make sure info given correct Not the cheapest or the dearest but comparing like for like best option for us

Rosie

One Tree Travel

14 days ago

Hi Marie, Thank you for your thoughtful review! We're glad you found our service informative and clear. Great to hear we were the right fit for your needs! Best wishes, Rosie

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Ann

East Grinstead

17 days ago

Date of purchase: 18/06/2025

What Ann said about One Tree Travel:

Good service, well done

Pleasant helpful lady on the phone, much appreciated as I am elderly and need to make notes to help me!

Rosie

One Tree Travel

16 days ago

Hi Ann, Thank you for taking the time to leave us a review! We're pleased to hear that you were happy with our service! Best wishes, Rosie

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James

Glasgow

19 days ago

Date of purchase: 13/06/2025

What James said about One Tree Travel:

Great professional service

Agents very helpful and knowledgeable about illnesses and medications making communication so much easier, as I find it difficult to pronounce medications etc. nice staff

Rosie

One Tree Travel

19 days ago

Hi James, Thank you for your kind review! We're glad our team could make communication easier and provide the support you needed. Safe travels, Rosie

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Trusted Customer

28 days ago

Date of purchase: 11/06/2025

Excellent service

Excellent, nothing was a problem for the staff I talked too over two days

Rosie

One Tree Travel

27 days ago

Hi, Thank you for taking the time to leave us a 5-star review! We're delighted to hear the process went smoothly for you and that you found our service excellent! Best wishes, Rosie

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Trusted Customer

1 month ago

Date of purchase: 06/06/2025

Easy to purchase travel insurance

Easy to use website with quote options at different levels of cover. Just purchased so no experience of a claim.

Rosie

One Tree Travel

29 days ago

Hi, Thank you for taking the time to leave us a review! We're pleased to hear you found our website easy to use and found the cover you were looking for. Safe travels, Rosie

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Jodi

Keynsham

1 month ago

Date of purchase: 02/06/2025

What Jodi said about One Tree Travel:

Have used several times and would recommend to my friends.

Proffessional, friendly, nothing to much trouble. Explained everything, answered any questions.

Rosie

One Tree Travel

1 month ago

Thank you for this lovely review, Jodie! And thank you for your continued support, we're so glad to hear you've had consistently positive experiences with us! Safe travels, Rosie

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Helen

Surrey

1 month ago

Date of purchase: 30/05/2025

What Helen said about One Tree Travel:

Very helpful thorough staff

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About One Tree Travel

We are on a mission to redefine travel insurance, promoting responsible tourism and partnering with like-minded companies that share our commitment to the planet and community. Through our partnership with Ecologi, a leading environmental organisation, we will ensure that at least one tree is planted for every policy sold, contributing to reforestation efforts, carbon sequestration, and biodiversity conservation. Each policy purchased becomes a step towards a greener, more sustainable future. One Tree Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.

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01223 785 570

58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom