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ePianos.co.uk Reviews

https://www.epianos.co.uk/

Independent retailer of new and used digital pianos and keyboards and accessories.

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ratings over the past year

ePianos.co.uk is no longer an active Feefo customer
Displaying all 208 reviews
Trusted Customer
6 years ago
Date of purchase: 23/11/2018
Excellent customer service with fast delivery. Yamaha P125 came very well packaged. Would definitely recommend Epiano’s to anyone looking to buy a piano or keyboard. Their online reviews are really...

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Trusted Customer
6 years ago
Date of purchase: 23/11/2018
What Trusted Customer said about ePianos.co.uk:
Excellent customer service and communications.
Excellent customer service, parcel arrived with a large hole in the side of the box, probably after been badly handled in transit. I contacted epianos and they arranged for an other to be dispatched...

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Trusted Customer
6 years ago
Date of purchase: 25/11/2018
What Trusted Customer said about ePianos.co.uk:
Quick delivery, good after sales service
Although my digital keyboard arrived quickly with no obvious shipping carton damage, I was disappointed to find one of the keys was stuck down. I contacted ePianos and they were very apologetic and...

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Trusted Customer
6 years ago
Date of purchase: 16/11/2018
Very happy, thank you
I'm pleased with the piano, and with the quick delivery, and the videos about the different e pianos are very helpful, and helped me decide what to buy. This was the cheapest price I found on the...

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Trusted Customer
6 years ago
Date of purchase: 24/11/2018
Good service, disappointing delivery...
Very good online service, the staff is very helpful. The only problem was the delivery, it was done to the building door and only one person came. I live in a 3rd floor with no lift, so I had to...

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Trusted Customer
London
6 years ago
Date of purchase: 22/11/2018
What Trusted Customer said about ePianos.co.uk:
An excellent experience, highly recommend!
I found epianos on an internet search where they came up as the most competitively priced on the electric piano I was looking for. I was a little nervous dealing with a company I didn’t know but...

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Trusted Customer
6 years ago
Date of purchase: 11/10/2018
Very good service
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Trusted Customer
6 years ago
Date of purchase: 25/10/2018
What Trusted Customer said about ePianos.co.uk:
Excellent service, easy to do business with.
Notified me by email when keyboard became available. Quick response from chat window on website regarding accessories helped to finalise order. Delivered on time. Excellent.
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Trusted Customer
6 years ago
Date of purchase: 10/10/2018
What Trusted Customer said about ePianos.co.uk:
The service from the shop was excellent. They answered my questions and the e-piano was quickly dispatched. Unfortunately when it arrived two of the keys in the lowest octave are sticking and...

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David
ePianos.co.uk
6 years ago
Hi Michael

Firstly, thanks for taking time to leave us feedback.

Obviously we're disappointed to hear about the problem you've had with your instrument. You may be able to initiate a warranty claim by contacting Yamaha Portugal direct here pt.yamaha.com/pt/support/contacts/index.html, as this sounds like a warranty issue and shouldn't come at your personal cost, given there is no evidence of mishandling from the courier.

Please do keep us up to date with your progress and we will do our best to provide assistance where we can.

Kind regards

David Brandon
ePianos
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Trusted Customer
6 years ago
Date of purchase: 21/10/2018
What Trusted Customer said about ePianos.co.uk:
First Class Service!
I am extremely pleased with the impeccable service I received from epianos. I ordered my Yamaha piano online on a Sunday and received a very courteous phone call on Monday to let me know delivery...

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About ePianos.co.uk
ePianos.co.uk is an independent digital piano and keyboard specialist based in Banbury, Oxfordshire. We are a specialist retailer of Yamaha pianos and keyboards and home to a prestigious showroom designed to showcase these fantastic instruments.
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01295 266 788
6 Canada Close, Banbury, Oxfordshire, OX16 2RD, United Kingdom
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About ePianos.co.uk
ePianos.co.uk is an independent digital piano and keyboard specialist based in Banbury, Oxfordshire. We are a specialist retailer of Yamaha pianos and keyboards and home to a prestigious showroom designed to showcase these fantastic instruments.